CityPickle · 18 hours ago
Player Relations Associate
Manhattan, New York, United States
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrCityPickle is a dynamic and rapidly growing sport and lifestyle brand based in New York City. They are seeking a spirited Player Relations Associate to create a welcoming environment and facilitate memorable experiences for players at their Times Square location.
EventsSportsSports Leagues and Teams
Responsibilities
Greet and direct players/customers/members, check players in, ensure completion of waivers, and other administrative duties
Respond to customer service inquiries
Facilitate equipment rentals
Maintain the Pro Shop; sell merchandise, restock inventory, overall organization
Handle credit card transactions
Provide basic information about programming and/or direct to someone who can
Help keep the courts, cafe, and surrounding areas orderly
Aid the players and coaches if something is needed on the courts
Support Assistant Managers and General Manager with other miscellaneous tasks as needed
Qualification
Required
Friendly, trustworthy, and reliable person with exceptional customer service skills
Flexible schedule availability, including weekends and evenings
Comfortable using POS systems, iPads/laptops, and other technology
Strong multitasker able to 'wear many hats' in a fast-paced environment
Demonstrates integrity, credibility, and dedication to CityPickle's mission
Preferred
Pickleball experience highly preferred
Past experience in a customer service role is preferred
Company
CityPickle
CityPickle is a pickleball court that offers open play, leagues, and tournaments.
Founded in 2021
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$10.37MKey Investors
Avenue Capital Group
2024-06-27Series Unknown· $10.37M
Leadership Team
Mary Cannon
Co-Founder & Co-CEO
Erica Desai
Co-Founder
Recent News
2025-12-20
Sports Business Journal
2025-12-10
Company data provided by crunchbase