Sapphire Recruitment ยท 2 days ago
Commercial Insurance Account Manager
Syracuse, NY
Full-time
Onsite
Mid Level
$55K/yr - $75K/yr
3+ years expSapphire Recruitment is representing a well-established, independent insurance agency in Syracuse that serves commercial clients nationwide. They are seeking a Commercial Insurance Account Manager to support and service commercial accounts, ensuring accuracy and compliance in the processing of renewals, endorsements, and policy changes.
B2BConsultingHuman Resources
Hiring Manager
Neal Wobbe
Responsibilities
Support Producers and the Marketing team in servicing commercial lines accounts while minimizing E&O exposure
Process: Renewals, Endorsements, Policy changes and cancellations, Certificates, ID cards, billing requests, claims, and deposit premiums
Review new business, renewals, and endorsements to ensure accuracy and completeness
Maintain and manage client files within the agency management system
Partner with Commercial Lines Assistants to ensure high-quality service and accurate processing
Follow agency workflows, procedures, and documentation standards
Maintain diary/follow-up systems for outstanding items and service requests
Participate in ongoing training, licensing education, and special projects
Collaborate effectively with other departments to support agency-wide goals
Deliver prompt, professional, and cooperative customer service
Provide consistent support and constructive feedback to internal team members and carriers
Maintain a high standard of accuracy, organization, and responsiveness
Qualification
Required
New York State Broker or Producer License required
Strong attention to detail and comfort working in a computer-based, email-driven environment
Positive attitude and collaborative mindset
Preferred
Commercial Lines insurance experience strongly preferred
Approximately 3+ years of insurance experience preferred
Personal Lines experience will be considered with transferable skills
Exceptional candidates without a license may be supported in obtaining one
Benefits
Annual bonus eligibility (non-commissioned role)
Excellent benefits, including:
Employer-paid medical coverage for single employees
Strong employer contribution toward family plans
401(k) with company match
Dental, vision, life, and disability coverage
PTO package that is competitive and flexible based on experience
Summer hours with early Friday closures
Company
Sapphire Recruitment
At Sapphire Recruitment (Formally CPS Recruitment) we do more than recruit and staff.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Susan Crossett
Chief Executive Officer
Recent News
2022-07-28
Company data provided by crunchbase