ASM Global · 4 hours ago
IT Intern
Knoxville, TN
Internship
Onsite
InternASM Global is a premier event venue in Knoxville, TN, hosting a diverse range of conferences and public events. They are seeking a highly motivated IT Intern to gain hands-on experience in a dynamic IT environment, assisting with technical support, network operations, and event technology solutions.
Entertainment
Responsibilities
Provide first-level technical support to staff and guests, troubleshooting hardware, software, and network issues
Assist with the setup, configuration, maintenance, and inventory of computers, printers, audiovisual equipment, and other IT assets
Support network operations, including monitoring network performance, assisting with cable management, and troubleshooting connectivity issues
Help with the deployment and support of IT solutions for various events, including Wi-Fi setup, presentation equipment, and digital signage
Assist in creating and updating IT documentation, including user guides, troubleshooting procedures, and inventory records
Provide basic support for various operating systems (Windows, macOS) and applications (Microsoft Office Suite, specialized event software)
Participate in and support IT projects as assigned, gaining exposure to new technologies and initiatives
Qualification
Required
Currently enrolled in an Associate's or Bachelor's degree program in Information Technology, Computer Science, Networking, or a related field
Strong interest in information technology and a desire to learn about various IT disciplines
Basic understanding of computer hardware, software, and networking concepts
Familiarity with Windows operating systems and Microsoft Office Suite
Excellent problem-solving skills and a strong attention to detail
Ability to work independently and collaboratively in a fast-paced environment
Strong communication and interpersonal skills, with a customer service-oriented approach
Ability to lift and move up to 25 pounds, and comfortable working in various physical environments (e.g., server rooms, event floors)
Preferred
Experience with ticketing systems or IT service management tools
Basic understanding of AV equipment and technologies
Prior experience in a customer service or event-related role
Benefits
Valuable hands-on experience in a dynamic and unique IT environment.
Mentorship from experienced IT professionals.
Exposure to a wide range of technologies and IT challenges.
Opportunity to contribute to major events and operations.
A fun and supportive team environment.
Company
ASM Global
ASM Global is the world’s leading venue management company and producer of live event experiences.
Founded in 2019
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bryce G. Townsend
Senior Vice President, Commercial Partnerships
Natalie Sharp
Vice President Commercial Partnership Activation
Recent News
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