Galileo Financial Technologies · 1 day ago
Senior Support Engineer
Utah
Full-time
Onsite
Senior Level
5+ years expGalileo Financial Technologies is a financial technology company that provides innovative software products and services for Fintechs. The Senior Support Engineer will be responsible for ensuring the reliability of the production environment, providing application support, and enhancing processes to improve efficiencies.
BankingDecentralized Finance (DeFi)FinanceFinancial ServicesFinTechIT ManagementLendingPayments
Responsibilities
Provide on-call application support on a rotational basis and ensure system availability
Maintain highly available and scalable services in a highly available production environment
Participate in weekly activities and change windows for deployment
Monitor systems, capacities and provide technical support for issues that impact or degrade applications
Perform incident root cause analysis (RCA), and provide recommended solutions to avoid recurrence of issues
Provide technical support for non-incident related issues to resolve impacts to interfacing customer applications
Generate ideas for new initiatives and technologies to improve observability
Perform trend analysis of application logs, system performance management data, et cetera to identify performance issues and drive improvements to ensure optimal performance
Mentor other engineers, support the technical culture, and help grow the team
Lead the development and testing of our auto healing systems
Qualification
Required
Bachelor's Degree in Computer Science or related field
Experience writing Oracle SQL queries
Team first mentality
Strong self-starter
5+ years AWS Cloud Experience
Strong Unix/Linux background
Ability to write scripts using at least one of shell (bash, ksh) or Python
Experience with Github with knowledge of CI/CD best practices
Experience with log aggregation tools such as Splunk, Datadog, Coralogix (DataDog strongly preferred)
Ability to work and communicate well with other teams
Preferred
Experience working in or orchestrating Kubernetes or Docker is a plus
Argo or other CI/CD tools experience is a huge plus
Curiosity to learn new applications and technologies
Aptitude and drive to run after problems and identify solutions
Company
Galileo Financial Technologies
Galileo (SoFi's Tech Platform) is a leading fintech platform that provides modern core banking and payments infrastructure.
1001-5000 employees
H1B Sponsorship
Galileo Financial Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (21)
2023 (36)
2022 (48)
2021 (38)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
$85.3MKey Investors
AccelMercato Partners
2020-04-07Acquired
2019-10-17Series A· $77M
2014-08-06Series A
Leadership Team
Kurt Fenstermacher
Director, Software Engineering
Recent News
2025-12-10
2025-11-07
2025-11-07
Company data provided by crunchbase