Roche · 1 day ago
Field Engineering Specialist - Birmingham, AL
Birmingham, AL
Full-time
Onsite
Senior Level
$71K/yr - $132K/yr
5+ years expRoche is a research-focused healthcare company dedicated to discovering, developing, and providing innovative diagnostics and therapeutic products. As a Field Engineering Specialist, you will provide technical repair and installation support for Roche products, ensuring customer satisfaction through routine service and maintenance.
BiotechnologyHealth CareHealth DiagnosticsOncologyPharmaceuticalPrecision Medicine
Responsibilities
Travel and showcase your expertise in technical repair and installation for Roche assigned product lines
You will offer valuable service to laboratory customers in your assigned territory
The role involves routine technical support, on-site service, repair, and installation of Roche products
You will serve as a customer contact for technical and service-related issues and perform preventative maintenance
The position requires diagnosing and resolving mechanical, hardware, software, and system failures
You will document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction
Qualification
Required
High school diploma and 2 years of technical school or equivalent military training or work experience are required
5 years of progressive experience in repairing or servicing mechanical/system hardware and software, or networking/wireless networking is necessary. Alternatively, a Bachelor's degree in a relevant field with 1-2 years of progressive experience will suffice
Successful completion of training or certification as defined by RD Services Leadership and policy is mandatory
The ability to travel, including overnight travel, is a requirement for this role
Preferred
8+ years of progressive experience or a Bachelor's degree in a relevant field plus 4+ years of progressive experience are required
Advanced knowledge of electronics, electro-mechanical systems, information technology, and basic chemistry
The ability to serve as an internal technical resource, provide support after hours and on weekends/holidays, and maintain strong customer relationships is essential
Benefits
A discretionary annual bonus may be available based on individual and Company performance.
This position also qualifies for the benefits detailed at the link provided below.
Company
Roche
Roche is a pharmaceutical and diagnostics company that offers medicines and diagnostic tests for various medical conditions and diseases.
10001+ employees
H1B Sponsorship
Roche has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (9)
2023 (6)
2022 (2)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$7.79BKey Investors
SoftBankSCALE AINovartis
2021-08-04Post Ipo Equity· $5B
2020-12-07IPO
2020-05-06Post Ipo Equity· $0.5M
Leadership Team
Alan Hippe
Member of the Executive Board - Group CFO
Christine Bakan
Global Head and VP of Software and Bioinformatics, Next Generation Sequencing
Recent News
Pharmaceutical Technology
2026-01-13
2026-01-12
Company data provided by crunchbase