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Walmart Canada · 12 hours ago

(USA) Senior Manager, Creative Tools

Los Angeles, CA

Full-time

Onsite

Senior Level

6+ years exp

Walmart Inc. is the in-house creative agency for Walmart, focusing on innovative design and creative strategies to enhance customer experience. The Sr. Manager, Creative Tools will lead the development and implementation of creative technology solutions while collaborating with various teams to optimize processes and tools for creative operations.

DeliveryRetailShopping

Responsibilities

Develop and maintain a strategic direction for creative tooling and processes on behalf of Walmart Creative

Act as liaison and subject matter expert to leaders across Creative, Marketing, and Production organizations, providing strategic guidance and support on new tools and systems that increase efficiency and enhance productivity

Distill complex technology and infrastructure concepts and strategies into simple, understandable language for a diverse set of partners and collaborators

Serve as primary POC for Walmart technology groups (MarTech) to prioritize Walmart Creative needs and requirements, represent our top use cases that require support, scalable guidelines and process governance

Partner with Marketing Operations to best align Walmart Creative tool strategy and processes to broader best practices and systems

Define internal use cases, configurations, support, and process training for Walmart Creative tools

Help report on status of tool assessments, implementation, operations and system performance to leadership and partners

Stay up to date on emerging technologies; research and develop data-based techniques to audit and optimize creative tools

Codify and manage internal process for tool considerations, business justifications, and roll outs

Manage the Creative Tools Ops Manager and Creative Tools Coordinators, providing direction, prioritization, and mentorship

Qualification

Creative Technology SolutionsAdobe Creative SuiteProject ManagementAI UnderstandingAPIs FamiliarityAnalytical SkillsCommunication SkillsRelationship Building

Required

Bachelor's degree in information technology, information systems, product management, technology project management, or similar, OR 6+ years as a Creative Technologist or Marketing Technology expert

4+ years of experience in project management, or related field

Deep comprehension of platforms utilized by world-class advertising, creative, and production teams, and how to design, onboard, deploy, operate and gain value from platforms and vendor relationships (including Adobe WorkFront, Adobe Creative Suite, AEM, Figma, Ikonik, ShotFlow, LucidLink, Workhorse)

Familiarity with APIs, enterprise-level solutioning, and the development of proprietary software

Strong appreciation for, and understanding of, AI and the potential it unlocks for creative workflows

Strategic attitude, able to keep things moving while maintaining a vision of the bigger picture and define a path forward that delivers incremental value along the way

Understands how to navigate and drive influence in a large, complex marketing organization

Proactive, comfortable with ambiguity, and flexible in the face of shifting client needs due to the rapidly changing nature of the technology space

Excellent analytical and problem-solving skills

Excellent soft skills (persuasion, communication, and presentation) and proven relationship-building skills

Strong appreciation for the role technology plays in elevating design and experience innovation