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D4C DENTAL BRANDS, INC. · 13 hours ago

Field Services Engineer-Implementation

Atlanta, GA

Full-time

Hybrid

Entry, Mid Level

D4C Dental Brands is currently looking for a Field Services Engineer-Implementation. This role is responsible for the on-site deployment, installation, configuration, and support of hardware and software solutions across customer locations, requiring strong technical expertise and excellent problem-solving abilities.

ChildrenDentalHealth Care

Responsibilities

Install, configure, and deploy computer hardware including desktops, laptops, telephony systems, and networking equipment

Execute software and hardware implementations, upgrades, and migrations in accordance with project requirements

Troubleshoot and resolve issues in Windows-based environments, common business applications, and basic networking infrastructure

Provide on-site technical support during and after implementations to ensure system stability and customer satisfaction

Collaborate with internal teams and project stakeholders to support implementation timelines and deliverables

Document installations, configurations, issues, and resolutions accurately and thoroughly

Manage multiple tasks and projects simultaneously while meeting deadlines in fast-paced environments

Communicate technical information clearly to both technical and non-technical users

Travel extensively to customer sites as required to support implementations and deployments

Qualification

Computer hardware knowledgeSoftware deployment processesTroubleshooting in WindowsProject Management conceptsCustomer-facing support experienceProblem-solving skillsTime management skillsVerbal communication skillsWritten communication skills