U.S. Bank · 17 hours ago
Servicing Support Associate
Owensboro, KY
Full-time
Hybrid
Entry Level
$20/hr - $20.91/hr
2+ years expU.S. Bank is dedicated to assisting customers and businesses in making informed financial decisions. The Servicing Support Associate will provide administrative and operational support, ensuring compliance with regulatory standards and overseeing a post-foreclosure portfolio.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Responsible for providing a broad variety of administrative, operational and staff support services for an assigned group(s) or manager(s)
Actively engaged in report, writing, tracking and compiling; data entry, record keeping, and data maintenance
Responsible for ensuring proper application of and compliance with internal and regulatory standards, guidelines, and procedures
May perform reviews and evaluations of work quality and productivity standards for assigned product line and/or work area
May have responsibility to review and finalize loan modifications, documentation and other policies and procedures to promote quality execution of the loan workout process
May be responsible for overseeing the decentralized vendor management unit within the loan workout department
Uses PC based software packages for word processing, graphics, spread sheets, etc
Primarily responsible for overseeing a post-foreclosure portfolio ensuring clear and marketable title, homeowners association research and payment coordination, ordering property valuations, completing quality control of vendor's processes and monitoring several shared email boxes for investor requests
Qualification
Required
High school diploma or equivalent
Two to four years of experience in administrative support activities
Preferred
Good verbal, grammatical and written communication skills
Well-developed reading, writing, and mathematical skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Proficient PC skills, especially Microsoft Office applications and graphics
Demonstrated administrative skills and acute attention to detail
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2025-12-24
2025-12-17
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