IT Support Technician jobs in United States
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SA Recycling ยท 20 hours ago

IT Support Technician

SA Recycling is redefining the Scrap Metal Industry by focusing on safety and environmental compliance. The IT Support Technician will provide technical assistance to computer system users, resolve computer problems, and oversee the performance of computer systems.

ManufacturingRecycling
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Comp. & Benefits

Responsibilities

Operate safety equipment, and use safe work habits
Oversee the daily performance of computer systems
Answer user inquiries regarding computer software or hardware operation to resolve problems
Enter commands and observe system functioning to verify correct operations and detect errors
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
Refer major hardware or software problems or defective products to vendors or technicians for service
Develop training materials and procedures, or train users in the proper use of hardware or software
Confer with staff, users, and management to establish requirements for new systems or modifications

Qualification

MCTS certificationMCDST certificationIT environment experienceComputer Science degreeInformation Technology degreeComplex Problem SolvingInstructingJudgmentMonitoringReading ComprehensionCritical ThinkingActive ListeningDecision Making

Required

Compliance with all applicable federal, state, local, & SA Recycling safety, health, & environmental rules, regulations, policies, & procedures
Associates degree in Computer Science, Information technology, or similar discipline required
Three years previous experience in an IT environment required

Preferred

Bachelors degree preferred
MCTS, MCDST, or similar certification preferred

Company

SA Recycling

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SA Recycling is a renewables & environment company that offers scrap metal recycling services.

Funding

Current Stage
Late Stage

Leadership Team

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Tyler Adams
Chief Operating Officer
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Josephine W.
Executive Assistant to President & CEO
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Company data provided by crunchbase