Kelly · 7 hours ago
Call Center Representative
Collierville, TN
Full-time
Hybrid
Entry, Mid Level
$26/hr - $26/hr
2+ years expKelly is seeking an experienced Call Center Representative for an 11-month remote assignment. This role requires handling a high volume of inbound calls and providing support related to payroll inquiries.
OutsourcingProfessional Services
Hiring Manager
Daisy De La Torre-Mena
Responsibilities
Answer and manage 150+ inbound calls per day
Assist employees with payroll-related questions, including:
W-2 forms
Paystubs
Payroll checks
Provide accurate and professional customer service
Document calls and resolutions thoroughly
Use internal systems to research and resolve inquiries
Qualification
Required
Minimum of 2+ years of call center experience
Strong communication and problem-solving skills
Ability to handle high call volumes in a fast-paced environment
Reliable and professional phone presence
Must have reliable high-speed internet
Must be able to connect modem directly to the computer (no Wi-Fi)
Preferred
Hands-on experience with ServiceNow
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
10001+ employees
H1B Sponsorship
Kelly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (76)
2023 (59)
2022 (74)
2021 (81)
2020 (65)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase