Credit Karma · 1 day ago
Senior Product Designer II
Charlotte, NC
Full-time
Hybrid
Senior Level
$198K/yr - $221K/yr
6+ years expCredit Karma is a mission-driven company focused on championing financial progress for over 140 million members globally. They are seeking a Senior Product Designer II to lead design initiatives that enhance member activation, retention, and business growth across their financial products and services.
CreditFinanceFinancial ServicesFinTechPersonal Finance
Responsibilities
Lead design initiatives from discovery through delivery, focusing on key member journeys that directly impact business growth metrics and product adoption
Drive design strategy for critical conversion and engagement moments, applying a strong growth-mindset to identify and execute on high-leverage opportunities
Partner with product managers to define the strategy and execute on design solutions for onboarding and re-onboarding flows to optimize member activation and long-term engagement
Shape the user experience for the cross-channel notifications opt-in strategy, ensuring a design that balances compliance, optimal member experience, and maximum business impact
Design and iterate on the native app upsell experience, identifying and designing key moments to seamlessly drive product adoption and conversion across our product
Translate complex financial concepts into simple, accessible, and engaging experiences that move the needle on core business KPIs
Create user flows, wireframes, prototypes, and high-fidelity designs that balance member-centricity, business goals, and technical feasibility
Be a deeply member-centric designer who uses both qualitative and quantitative data to inform design decisions, test hypotheses, and continuously refine solutions for maximum growth
Run your own research and partner with analytics to directly impact the product roadmap and design outcomes
Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms
Utilize and implement GenAI-powered tools and platforms to drive velocity, improve process efficiency, and explore design concepts faster within the product design workflow
Drive and deliver design strategies, frameworks, principles, and designs on a broad range of projects to accelerate large initiatives and align stakeholders across different teams and business units
Bring a bold vision and design strategy to life across multiple areas in the ecosystem, connecting the dots across multiple strategies and initiatives to make the largest impact
Serve as a lighthouse example for understanding, identifying, and executing high-impact growth design work, setting a gold standard for design practices across the Product organization
Partner with product management and engineering to define strategy, identify opportunities, and deliver experiences that drive measurable impact
Operate with autonomy and drive design in partnership with many stakeholders across design, development, product management, data/analytics, and research
Influence product direction by visualizing ideas and concepts for internal leaders, partners, and customers, advocating for design excellence and accessibility
Qualification
Required
6+ years of UX/UI/Product design experience, with significant experience in mobile app design
Strong portfolio demonstrating end-to-end product design and the ability to tackle ambiguous problems
Exceptional visual, interaction, and systems design skills, with a strong attention to detail
Deep understanding of human-centered design, accessibility, and usability principles
Expert knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research
Deep knowledge of user experience methods, innovation, ideation, storytelling, prototyping, design frameworks, concept visualization, problem-framing skills and design principles
Experience or strong interest in leveraging generative AI tools to accelerate design workflows, from discovery to high-fidelity mockups
Familiarity with mobile design guidelines and best practices (e.g., Apple Human Interface Guidelines, Material Design)
Preferred
Proven track record of shipping impactful consumer-facing digital products, ideally in fintech, banking, or financial wellness, with a proven track record in mobile product development
Ability to influence at multiple levels of the organization, balancing business needs with member advocacy
Proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their delightful experience and ease of use
Experience collaborating cross-functionally with product, engineering, and research
Strong communication skills with the ability to present and rationalize design decisions clearly
Exemplary ability to build positive, collaborative relationships across teams/groups/functions through facilitative leadership to deliver great results and to 'raise the bar' continually as an effective leader of positive change
A passion for helping people achieve better financial outcomes and creating products that resonate on an emotional level
Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner
Benefits
Medical and Dental Coverage
Retirement Plan
Commuter Benefits
Wellness perks
Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
Education Perks
Paid Gift Week in December
Company
Credit Karma
Credit Karma offers a range of tools and personalized recommendations designed to help customers make the most of their money.
10001+ employees
H1B Sponsorship
Credit Karma has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (133)
2024 (134)
2023 (118)
2022 (130)
2021 (146)
2020 (140)
Funding
Current Stage
Late StageTotal Funding
$868MKey Investors
Silver LakeSV AngelCapitalG
2020-02-24Acquired
2018-03-28Secondary Market· $500M
2015-06-23Series E· $175M
Leadership Team
Ryan Graciano
Co-Founder & Consulting Advisor
Alicia Hwang
Managing Counsel
Recent News
500 global
2025-12-31
felicis.com
2025-12-30
globalventuring.com
2025-12-08
Company data provided by crunchbase