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Alternative Family Services · 3 days ago

Continuous Quality Improvement Administrative Director (CQI Director)

Sacramento, CA

Full-time

Hybrid

Lead/Staff, Director/Executive

$95K/yr - $115K/yr

5+ years exp

Alternative Family Services is a Foster Family, Adoption and Mental Health Agency that has been serving abused and neglected children in our community since 1973. The CQI Director provides leadership in agency-wide continuous quality improvement, oversees CQI processes, and ensures compliance across various programs.

Health CareMental Health

Hiring Manager

Michelle Cárdenas-Campos

Responsibilities

Oversee agency-wide CQI processes, including monitoring, analysis, and reporting

Maintain accreditation readiness and coordinate tri-annual review processes

Implement systems that measure program performance, monitors audits and compliance

Lead outcome dashboard development and analysis

Support program directors in reporting and evaluation

Facilitate data-driven decision-making

Chairs the agency’s Compliance Committee

Regularly reports to AFS Audit Committee of the Board of Directors

Conducts investigations on program grievances as considered necessary

Supervise senior administrative staff supporting program operations

Ensure workflow consistency and policy compliance

Provide training in administrative systems and tools

Ensure policies and procedures and standard operating procedures are created and organized to ensure compliance and consistency

Oversee agency information systems related to reporting and compliance

Collaborate with IT partners to maintain data quality and system stability

Ensure HIPAA-compliant data practices

Oversee privacy practices

Qualification

CQI leadershipProgram evaluationData systems managementSocial services knowledgeDatabase systemsTeamwork promotionTraining skillsCommunicationConfidentiality

Required

Bachelor's degree in Social Work, Counseling, Public Administration, Human Services, or related field required; and preferable is a Master's degree in Social Work, Counseling, Public Administration, Human Services, or related field

Minimum of five (5) years experience in program administration, leadership in CQI, QM, data systems management and organizational management

Strong understanding of social services and mental health, administrative workflows, compliance and regulatory requirements, including knowing rules and regulations and implementing procedures to assure compliance with Medi-Cal

Experience developing program evaluations, performance dashboards

Skilled in database systems, software implementation, data reporting, and process improvement

Experience overseeing operational workflows and projects

Strong written and verbal communication skills

Ability to supervise senior administrative staff, and QM, promote teamwork

Able to do presentations, trainings in team meetings and to the Board of Directors

Ability to maintain integrity, confidentiality and exercise sound judgment

Meet required screening and criminal record clearances

Required to drive personal vehicle for AFS business and thus possesses a California driver's license with an acceptable driving record, with current auto insurance coverage and current vehicle registration

Benefits

Medical

Dental

Vision

Chiropractic & Acupuncture

Flex-spending options

Life and disability insurance

403(b) option

Over 8 weeks time off annually! (11 vacation days the first year – accruals starting on your 1st day and progress up to 20 days a year! 12 paid holidays including your birthday off & 12 sick days annually!)