Guest Experience Host jobs in United States
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Merlin Entertainments · 17 hours ago

Guest Experience Host

positionKansas City, MO
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$13.75/hr - $13.75/hr
date0+ years exp

Merlin Entertainments is a global leader in location-based, family entertainment, seeking energetic and fun-loving Part-Time Hosts to join their Guest Experience Team. The role involves delivering enthusiastic guest service, maintaining organized areas, and following health and safety guidelines to ensure a magical experience for guests.

Digital EntertainmentLeisureMedia and EntertainmentTourism

Responsibilities

Deliver enthusiastic, top-tier guest service
Bring big energy, smiles, and fun every day
Keep lines moving safely and smoothly
Maintain clean, organized, and fully stocked areas
Follow opening/closing procedures
Support a safe environment by following all Health & Safety guidelines

Qualification

Customer service experienceCommunication skillsTeamworkSelf-motivationFlexibility

Required

Fun, dynamic, and friendly personality
Excellent communication, listening, and motivational skills
Able to work in areas with loud noises and confined spaces
Self-motivated, able to work independently or as part of a team
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events

Preferred

6 months experience or more working in attractions, entertainment, or customer service-based positions

Benefits

Flexible hours.
30% discount in the retail store.
Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
Competitive 401K.
Discounts through the Merlin Marketplace Website – on almost anything you buy online.
FUN working environment and much more!

Company

Merlin Entertainments

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Glassdoor3.7
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Merlin Entertainments is the largest European entertainments company operating in Europe. It is a sub-organization of Blackstone Group.
dateFounded in 1999
location
Poole, Dorset, GBR
people-size10001+ employees
web-link
https://www.merlinentertainments.biz

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
CVC Capital Partners
2019-06-28Acquired
2013-11-13IPO
2010-06-24Private Equity

Leadership Team

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Fiona Eastwood
Chief Executive Officer
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Graeme Johnson
Global VP, People & Culture
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Recent News

GlobeNewswire
Delivering magic behind the scenes, OCS and Merlin Entertainments agree five-year Integrated FM partnership across top UK attractions.
2025-12-18
EIN Presswire
Amusement Parks Market 2025 Trends: Expected to Grow at a CAGR of 6.8% from 2024 to 2034, Claims AMR
2025-12-04
The Orlando Sentinel
Universal, Orlando leave mark on 2025 theme-park influencer list
2025-11-27
Company data provided by crunchbase