Correlation One · 7 hours ago
Program Manager
United States
Full-time
Remote
Mid Level
3+ years expCorrelation One develops workforce skills for the AI economy, partnering with enterprises and governments to close critical skills gaps. As a Program Manager, you will manage key aspects of program delivery and support strategic initiatives, ensuring effective collaboration and exceptional customer service in training programs.
AnalyticsInformation ServicesInformation Technology
Responsibilities
Assist in the preparation and launch of training programs, handling application setup, client communications, and managing instructional staff hiring processes
Oversee multiple programs simultaneously, managing project timelines and ensuring seamless execution
Support the Senior Operations Team in developing and implementing strategic initiatives to enhance program impact, experience, and scalability
Facilitate a successful admissions process, which includes application setup and launch, applicant pipeline monitoring and reporting, and marketing initiatives, Q&A sessions, and/or any necessary applicant support to ensure strong enrollment
Manage the instructional contractor screening, review, and hiring processes for Teaching Assistants and Lead Instructors
Manage the live, online training programs (typically 12-20 weeks in length), ensuring learners, teaching assistants, instructors, and other stakeholders engage and benefit from the program
Monitor learners’ progress in the course while providing support for instructors and other contractual staff
Ensure stakeholders are fulfilling their role’s responsibilities and course technology is functioning appropriately
Create a friendly, professional learning environment by troubleshooting learner needs and responding to all inquiries in a timely, professional manner
Contribute to a successful admissions process, including application setup, monitoring applicant pipelines, responding to Zendesk inquiries, and participating in marketing initiatives
Work collaboratively with the Senior Program Manager on Q&A sessions and applicant support to ensure strong enrollment
Manage and provide guidance to a small team of 1-2 Operations Analysts
Foster a collaborative and innovative team culture, encouraging continuous learning and development
Provide ongoing feedback, career development, and mentorship to team members
Support the Senior Program Manager in cultivating and strengthening relationships with clients, ensuring their unique needs are met
Collaborate with the Senior Program Manager to address client concerns and identify opportunities for program enhancements
Collaborate with various teams, including Business Operations, Curriculum, Professional Development, Account Management, and others, to ensure coordinated program execution
Provide input to drive improvements in the overall training program ecosystem
Contribute to the analysis of program performance metrics and provide insights to senior leadership
Assist in reporting on program developments, successes, and challenges, contributing to data-driven decision-making processes
Identify opportunities for process optimization and innovation, driving continuous improvement in program delivery and experience
Implement best practices and lessons learned from previous programs to enhance overall effectiveness
Qualification
Required
Bachelor's degree preferred; Master's degree in a relevant field is a plus
3-5 years of experience in program management, with at least 1 directly in an educational or training institution
Experience leading and managing teams, demonstrating autonomy and success
Proficient in Google Suite, MS Office Suite, Slack, and Zoom
Experience with Data analysis, CRM or Salesforce, and other education-related software is a plus
Benefits
Insurance or subsidies based on country
Unlimited Time Off, with a minimum time off recommendation
Company-paid holidays
Official company-wide holiday for the last week of the calendar year
Access to free data skills training through our programs
Company
Correlation One
Correlation One operates as a talent solutions technology company whose mission is to make data science for all.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$5.5M2018-04-04Series A· $5M
2018-01-01Series Unknown
2016-05-01Seed· $0.5M
Leadership Team
Rasheed Sabar
Co-Founder & Co-CEO
Recent News
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