WM · 1 week ago
Manager of Outside Sales - Houston, TX
Houston, TX
Full-time
Hybrid
Mid, Senior Level
5+ years expWM is a company seeking a Manager of Outside Sales to lead a team of Sr. Account Executives in the Greater Houston Area. The role focuses on driving new business development, managing customer satisfaction, and executing growth strategies to enhance market share and revenue.
EnergyEnvironmental EngineeringRecyclingSustainabilityWaste Management
Responsibilities
Leads the Great Houston Area’s new business development efforts by directing and supporting SAEs in prospecting, competitive takeaways, and market share growth; assigns new business targets and ensures consistent field execution
Drives the Greater Houston Area’s growth strategy by reinforcing disciplined prospecting, cross‑selling, and pipeline development practices; partners with Sales and Retention teams to ensure alignment between acquisition and retention priorities
Demonstrates outstanding management and customer service skills to motivate team members and affect a loyal customer base
Establishes and maintains a high level of customer satisfaction on all transactions with existing customers. Communicates to and works with the Area Management Team to help resolve unique customer issues
Supervises activities of the Sales Department. Ensures team members meet or exceed call activity, proactive retention, pricing improvement, service upgrades, and service agreement conversion goals. Also ensure SAEs meet or exceed new business acquisition, prospecting activity, and cross-selling expectations
Maintains an ongoing training, coaching and mentoring program in order to develop the skills of retention personnel. Provides field-based coaching to SAEs to strengthen hunting behaviors, competitive positioning, and pipeline development
Works with the Area Sales Manager to communicate and effectively manage the Area’s price increase strategies including meeting price increase goals
Effectively manages, maintains and ensures the use of WM sales tools (i.e. Proposal Program, Customer Database, Pricing Tools, etc.). Ensure SAEs leverage these tools to support prospecting, lead generation, and new business proposals
Analyzes lost business trends and recommends corrective actions. Analyzes competitive activity and identifies opportunities for market share growth
Provides expert industry knowledge and interpretation of regulations to retention team and customers
Regularly meets with customer executives to ensure client needs are being met and expectations are exceeded. Also participates in field rides and prospect meetings to support new business development and strengthen customer acquisition efforts
Interviews and recruits qualified candidates for open SAE positions as needed
Qualification
Required
Bachelor's Degree (accredited)
High School Diploma in lieu of degree, High School or GED or High School Equivalency and 5 years of business-to-business sales
Benefits
Medical
Dental
Vision
Life Insurance
Short Term Disability
Stock Purchase Plan
Company match on 401K
Paid Vacation
Holidays
Personal Days
Company
WM is North America's leading provider of integrated environmental solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$9.95B2024-10-31Post Ipo Debt· $5.2B
2024-06-24Post Ipo Debt· $1.5B
2023-07-27Post Ipo Debt· $2B
Leadership Team
James C. Fish
Chief Executive Officer
John Morris
President and Chief Operating Officer
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-12-22
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