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Fort Bend County · 1 day ago

Sr. Office Assistant - Child Support Office

Richmond, TX

Full-time

Onsite

Mid, Senior Level

$16.34/hr - $20.43/hr

1+ years exp

Fort Bend County is ranked as one of the fastest growing counties in the nation, and they are seeking a Senior Office Assistant for their Child Support Office. The role involves responding to calls, processing court-ordered child support payments, and managing case information in a supportive office environment.

Government Administration

Responsibilities

Responds to incoming calls providing service, information, taking inquiries or complaints, and /or directing to proper person/agency

Reads and extracts case information from court orders, enters information into the local registry, State Case Registry (SCR) database; calculates case accountings; updates changes to cases

E-files documents to court as needed

Receives, processes, posts/records and forwards court-ordered child support payments accurately and efficiently to the TXCSDU. Posts Direct Payment Credit

Collects monies; balances daily totals on amounts processed

Reviews work of others and verifies information entered

Cross trained, serves as a back-up in all office functions

Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers