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Motiva Enterprises LLC · 1 day ago

Loading Support Services (LSS) Analyst

Houston, TX

Full-time

Onsite

New Grad, Entry Level

Motiva Enterprises, LLC is a leading company in the energy sector, refining and distributing petroleum products throughout the Americas. The Loading Support Services (LSS) Analyst plays a crucial role in maintaining customer accounts and providing analytical support to ensure efficient operations at distribution terminals.

Oil and Gas

Comp. & Benefits

No H1B

Responsibilities

Commissioning/decommissioning of Outside Supply Point locations- setting up EDI, e.g. DTN and master data processes providing TABS support

Provides first level support (24 x 7, 365 days a year) for all Motiva Distribution terminals and Outside Supply Point terminals

Monitors various systems, such as TMS and TABS

Monitors communication of data coming in and going out to our Motiva distribution terminals and TMS sites, and understands the importance of timely transmission of data

Supports various internal customers

Identifies and analyzes issues/problems to determine the appropriate level of response or involvement needed from other support groups

Prioritizes problems and responds to them according to the business urgency. This requires troubleshooting activities

Provides advice, counsel, and guidance to users for all aspects of terminal operations. This includes areas of business processes and most system related questions, so technical skills are needed

Understand and supports the following business areas: Fuels Sales & Marketing, Distribution, Terminal Automation Systems