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Suburban Propane · 1 day ago

Part-time Customer Relations Specialist

Salt Lake City, UT

Part-time

Hybrid

Mid Level

3+ years exp

Suburban Propane is a nationwide distributor of propane and related products and services. The Customer Relations Specialist will support excellent customer service, customer retention, and new customer acquisition by handling inbound and outbound sales and service calls.

EnergyFuelRenewable Energy

Responsibilities

Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times

Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service

Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities

Present a professional, confident and enthusiastic image to develop trusting relationships with all customers

Effectively manage customer account data which includes setting up new accounts and maintaining related data