Insight Global · 12 hours ago
Remote Client Success & Sales Support Analyst, Governance Risk & Compliance
United States
Full-time
Remote
Mid, Senior Level
$50/hr - $60/hr
3+ years expInsight Global is seeking an Analyst to fill a key role for one of their virtual third-party healthcare navigator clients. The Client Success and Sales Support Analyst will manage the security questionnaire process and serve as a resource for Sales and Client Success teams on security-related inquiries.
EmploymentHuman ResourcesRecruitingSales
Responsibilities
Manage and streamline security questionnaire process
Own the end-to-end workflow when clients or prospects request information about security practices
Organize questions, assign them to appropriate teams (such as IT, Engineering, and Legal)
Ensure responses are accurate, complete, and professionally presented
Coordinate across departments to reduce the burden on Client Success Managers
Track progress and maintain timelines
Perform a thorough quality check before sending any questionnaire to a client
Work closely with leadership to improve processes, set measurable goals, and reduce turnaround times
Serve as the primary resource for Sales and Client Success teams on all security-related inquiries
Join client and prospect calls to confidently address security concerns and build trust
Maintain and promote a centralized 'Trust Center' with FAQs and documentation to proactively answer common questions
Assist with contract reviews by collaborating with Legal to ensure security clauses are properly addressed
Support vendor risk management by helping identify and manage high-risk vendors and ensuring compliance with security standards
Qualification
Required
3–5+ years in security, risk management, or GRC (Governance, Risk, and Compliance)
Prior experience in a client-facing role with the ability to explain complex security concepts to technical and non-technical stakeholders
Strong project management, great communication (especially explaining technical stuff simply), and ability to juggle multiple deadlines
Proven ability to manage client/prospect security questionnaires, RFPs, and security assessments
Familiar with security frameworks like HIPAA and SOC 2
Benefits
Medical, dental, and vision insurance
HSA
FSA
DCFSA account options
401k retirement account access with employer matching
Paid sick leave
Other paid time off as provided by applicable law
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Leadership Team
Jared Streppa
President Of Company’s Technology Division
Recent News
Maryland Daily Record
2025-09-26
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