Assistant Community Manager - The Retreat by Watermark jobs in United States
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TAM Residential · 1 week ago

Assistant Community Manager - The Retreat by Watermark

TAM Residential is a property management service provider dedicated to maximizing the value of multifamily properties. The Assistant Community Manager supports daily operations, ensuring resident satisfaction and retention, while assisting with leasing and financial administration.

Property ManagementReal EstateRentalRental PropertyResidential

Responsibilities

Collect and post rent payments, security deposits and other fees accurately and on time
Manage delinquencies, payment arrangements and late notices
Process any NSF checks, including posting the entry and notifying the residents
Maintain accurate lease files, ensuring compliance with company policies and fair housing regulations
Walk vacated units and accurately assessing and charging for damage or cleaning
Accurately enter data into data management systems
Manage tasks in Entrata
Prepare reports, resident correspondence and other documents
Assist Leasing Professionals with all leasing efforts
Conduct tours with prospective residents and process applications
Coordinate move in dates
Assist with planning the monthly and quarterly marketing activity plan
Obtain renewals on expiring leases
Fully understand and be able to explain the entire lease contract
Provide best-in-class customer service to current and prospective residents
Provide support to new residents during move in
Promptly handle resident questions and concerns in a timely and professional manner
Coordinate move outs and resident transfers
Help coordinate resident events, fostering a sense of community
Collaborate with the maintenance team to ensure work orders are completed in a timely manner and units are turned promptly
Inspect the assigned property to maintain curb appeal and safety standards
Enforce community policies and lease agreements consistently and fairly

Qualification

Property Management SoftwareOrganizational SkillsProblem SolvingConflict ResolutionCustomer ServiceMulti-Family Property ManagementLeasing Experience

Required

Proficiency in Property Management Software (Entrata is preferred)
Strong organizational skills and the ability to function in a high-volume environment
Problem solving and conflict resolution skills
If job duties require the use of a vehicle or golf cart, you must maintain a valid driver's license, an acceptable driving record, and current auto insurance
High School Diploma or equivalent
At least 1-3 years of Multi-Family Property Management or Leasing experience

Benefits

Medical, dental and vision coverage
401K
Life insurance
Paid time off (PTO)
Holiday pay

Company

TAM Residential

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TAM Residential is a property management company.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase