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Pyramid Consulting, Inc · 23 hours ago

Support Operations Analyst

Atlanta, GA

Contract

Hybrid

Mid Level

$40/hr - $45/hr

3+ years exp

Pyramid Consulting, Inc. is a leading Software Development Industry, and they are seeking a Support Operations Analyst. The role involves collaborating with cross-functional teams to support sales processes, optimizing reporting and insights related to lead management and sales activities, and managing multiple sales operations tasks.

ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Collaborate regularly with cross-functional teams supporting sales

Support the launch, optimization, and ongoing maintenance of sales processes that improve efficiency and effectiveness

Use SQL, MS Excel, Google Sheets, and Salesforce to develop, maintain, and automate reporting and insights related to lead management and sales activities

Monitor, investigate, and analyze multiple sales data sets to provide a comprehensive view of sales productivity, revenue, campaigns, and performance

Intake, prioritize, and fulfill requests from the sales organization while following established internal processes

Manage multiple sales operations tasks against deadlines and communicate progress regularly

Develop clear narratives, insights, and recommendations from analyses; build presentations and present findings to business stakeholders

Qualification

SalesforceSQLData analysisExcelBusiness intelligence toolsProblem-solvingCommunicationCollaboration

Required

3–5+ years of experience in an operations role (sales operations, revenue operations, or sales support)

2+ years of experience as a Salesforce power user, including building reports and dashboards

Experience with data management, data delivery, and business intelligence tools (e.g., SQL, Salesforce, Excel/Sheets, Looker, Power BI, Tableau)

Ability to extract insights from complex data sets and clearly communicate findings and recommendations

Strong problem-solving mindset with the ability to identify and implement improvement opportunities

Strong communication and cross-functional collaboration skills

Bachelor's or Graduate degree in business, analytics, or equivalent work experience

Benefits

Health insurance (medical, dental, vision)

401(k) plan

Paid sick leave (depending on work location)

Company

Pyramid Consulting, Inc

Glassdoor4.2

Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.

Founded in 1996

Alpharetta, Georgia, USA

5001-10000 employees

https://pyramidci.com/

H1B Sponsorship

Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (178)

2024 (112)

2023 (95)

2022 (62)

2021 (50)

2020 (117)