Front desk jobs in United States
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Pyramid Global Hospitality · 20 hours ago

Front desk

positionColumbia, SC
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment. They are seeking a highly motivated individual to join their Front Desk team, where the role involves providing exceptional customer service and creating memorable experiences for guests.

Hospitality

Responsibilities

Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
Promote and sell special hotel programs
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
Be knowledgeable of all emergency procedures and policies
Maintain house bank
Communicate all pertinent information to manager on duty
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
Assist other departments as needed

Qualification

Customer serviceCommunication skillsComputer skillsEngaging personalityWork shifts

Required

High school diploma or equivalent
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays

Benefits

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Matching 401K plan
Professional development
Generous bonuses
Travel perks

Company

Pyramid Global Hospitality

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Pyramid has extensive experience in providing core operational infrastructure and strategies for a wide range of full-service properties.
dateFounded in 1999
location
Boston, Massachusetts, USA
people-size10001+ employees
web-link
https://pyramidglobal.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-02-28Debt Financing

Leadership Team

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Anthony Torres
Vice President of Food and Beverage
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