Tailored Management · 2 days ago
Global Community Manager, AI
Manhattan, NY
Contract
Hybrid
Mid, Senior Level
$50/hr - $60/hr
4+ years expTailored Management is seeking a Global Community Manager focused on AI social accounts. The role involves creating engagement strategies, analyzing community data, and collaborating with cross-functional teams to enhance community experiences.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Be the expert in our AI community. Know their interests and behaviors and how to best connect with them and keep them engaged. Be prepared to share these insights with the team at a regular cadence. (In the form of weekly readouts and reports)
Help craft our AI brands’ engagement strategies; Including tone of voice executions, pitching net-new engagement strategies, and finding new avenues to embed our brand in these communities to better support and serve our AI Communities
Oversee and own vendor’s community management efforts, including their work replying to/triaging comments on owned content and engaging on outside content from our AI related brand handles
Partner with SMMs and Production Coordinators to publish content for their respective channels if needed
Analyze community data/relevant trends (e.g. sentiment, conversation trends in natively on platform & via social listening tools and produce actionable recommendations and optimizations for community building and engagement
Partner with Social Media Managers and Creative Strategists on creating community-first social creative and experiences. Includes text-based posts to surprise and delight, to IRL community engagement activations
Help to source UGC/Community Engagement moments for further amplification from the brand channels
Navigate and support crisis response team during peak moments; escalating sensitive community conversations and providing recommendations in those moments
Qualification
Required
4-7 years of experience handling community management and social strategy for digital-first brands driving culture
Deep expertise and understanding of social platforms, community behaviors, and customer mindsets. Can share these insights in a concise and digestible manner
AI exposure and interest
Strong copywriter, both for social copy and presentations
Is proactive in pitching ideas, taking ownership of your day to day work, and escalating wins that shine a spotlight on the amazing work this team does
Past experience navigating sensitive, peak brand moments like crisis, issues, and news through the lens of social marketing
Excellent account management and organizational skills. Agrees to reasonable deadlines and sticks to them
Understands intricately how all of the prominent social platforms work
Preferred
Familiar with SPRINKLR, JIRA and BRANDWATCH tooling
Content creation experience - IG reels, Tik Tok, Threads
Managing Community groups in platforms like Facebook Groups, Discord, Reddit, etc
Stays up to date with Industry trends related to Community Management Social - managing platforms like Facebook Groups, Discord, Reddit
BA/BS preferred or applicable experience
Benefits
Medical
Dental
Vision
PTO/sick leave
401(K)
Company
Tailored Management
Tailored Management is a staffing and recruiting company that offers information technology staffing and recruitment services.
501-1000 employees
H1B Sponsorship
Tailored Management has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Jeff Anderson
Managing Partner & Client Relations Executive
Savannah Deskins
Manager, Administration & Office of the CEO
Company data provided by crunchbase