AIA Austin · 1 week ago
Managing Principal
Austin, TX
Contract
Onsite
Lead/Staff, Director/Executive
15+ years expPfluger Architects is a firm that has been designing spaces since 1972, focusing on creating environments for education that foster connection and growth. The Managing Principal will champion client relationships, drive business development, and ensure high-quality standards in projects while embodying the firm's core values.
ArchitectureCommunitiesNon Profit
Responsibilities
Serve as the Client Executive for assigned clients, acting as a trusted advisor and primary point of contact throughout all phases of engagement
Build and sustain long-term client relationships rooted in trust, transparency, and exceptional service
Prioritize client satisfaction, responsiveness, and continuous improvement in every aspect of service, design, and project delivery
Foster firmwide collaboration to ensure projects benefit from the full depth of Pfluger’s expertise and resources
Oversee financial performance at the client level, including invoicing accuracy, project profitability, and resource alignment to deliver efficient, high-quality outcomes
Champion a culture of learning, design excellence, and innovation, ensuring that client outcomes consistently reflect Pfluger’s purpose and values
Measure and evaluate success through client satisfaction surveys, repeat work, and share of bond program opportunities, consistently positioning Pfluger as a top-performing firm within key districts and markets
Partner with the discipline leads/directors to identify staff resources required to secure work
Oversee project-level activities of the project management staff
Lead assigned business development initiatives, including prospect prioritization, client acquisition, and identification of growth opportunities within target markets
Maintain and strengthen strategic client relationships, overseeing proposals, contracts, and negotiations to ensure mutual success and alignment with firm objectives
Conduct client interviews, strategic planning sessions, and visioning discussions, leading and facilitating solution-based conversations that align client goals with Pfluger’s expertise
Utilize the firm’s CRM systems to monitor pipeline value, client engagement stages, and strategic relationship development
Collaborate closely with leadership and firm executives to identify, pursue, and execute new opportunities that support the firm’s strategic growth and profitability
Embody Pfluger’s core values, consistently demonstrating Do What’s Right, Build Synergy, Make a Difference, and Never Settle
Serve as a brand ambassador, representing the firm’s purpose, thought leadership, and strategic vision
Promote the firm at industry conferences, award submissions, and public engagements
Lead by example, fostering a collaborative, innovative, and high-performing culture across project teams
Proactively identify and mitigate risks at the project and client levels
Partner with other offices and business units to leverage firm resources and expertise, ensuring solutions of the highest quality
Qualification
Required
Alignment with Pfluger's purpose of 'inspiring people to create a more meaningful human experience,' with a commitment to continuous learning and improvement
Proven leadership in delivering high-quality craft and products, and driving business development
Demonstrated ability to navigate complex challenges, serving as the client's primary escalation contact and ensuring timely, effective resolution that strengthens relationships
Passionate advocate for innovative design, exceeding client expectations, and embodying core values in decision-making
High integrity, accountability, and exceptional communication skills
Expertise in designing learning environments with general knowledge of REVIT and enthusiasm for generative design
Professional degree in Architecture is required
Licensed/Registered Architect is required
Minimum of 15 years of relevant experience
Preferred
ERP system knowledge preferred, or a strong systems-oriented mindset
Company
AIA Austin
AIA Austin is a non-profit organization that provides architecture programs for public, professional, and community organizations.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase