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City and County of San Francisco · 3 days ago

Promotive Only - Airport Communications Supervisor (9204) Citywide (161378)

San Francisco, CA

Full-time

Onsite

Mid, Senior Level

4+ years exp

The City and County of San Francisco is seeking a dedicated Airport Communications Supervisor to oversee the operations of the 911 communications center at the San Francisco International Airport. This role includes supervising dispatch staff, maintaining communication systems, and ensuring public safety communication services are efficiently managed.

GovernmentSmall and Medium Businesses

Comp. & Benefits

No H1B

Responsibilities

Supervises Senior Airport Communications Dispatchers and other subordinate staff and oversees the daily operations of a 24/7 section engaged in public safety communication, dispatch services and customer service

Maintains radios, public address system and other communication equipment; directs the testing of the Airport Central Alarm System; monitors elevator, garage, fire and parking-lot hold-up alarm systems

As assigned, represents the airport department in presenting, amplifying upon and proposing solutions for design changes or additions to the communication system; prepares initial drafts of specifications for new communication equipment

Develops and administers training programs, standard operating procedures, and other related programs to meet the organizational goals and objectives; prepares and conducts performance evaluations; recommends corrective or disciplinary actions

Oversees the maintenance of records and statistics of all emergencies; maintains confidentiality of information received; prepares, presents, and maintains departmental reports and records; conducts and directs investigations of alleged complaints related to staff and documents findings

Assists in the preparation and planning of the budget requirements for communications section; attends meeting and or trainings and works on special projects

May drive a vehicle in the event of mobilization and evacuation to transport personnel and equipment to the backup site

Qualification

Public safety dispatchingSupervisory experienceCommunication equipment maintenanceTraining program developmentBudget preparationHigh school diplomaPOST certification

Required

Current Permanent Civil Service City Employee in Class 9203, who passed probation

Possession of a high school diploma or equivalent (G.E.D. or High School Proficiency Examination)

Four (4) years of verifiable experience as a public safety (police/fire) dispatcher in a multi-frequency computerized dispatch/communications center including two (2) years of supervisory experience equivalent to class 9203 Senior Airport Communications Dispatcher

Possession and maintenance of a valid POST (Peace Officers Standards and Training) and a valid State Motor Vehicle Operator's License