BMO · 1 month ago
Agency Loan Servicing Analyst
Chicago, IL, USA
Full-time
Onsite
Mid Level
$45K/yr - $83K/yr
3+ years expBMO is a financial institution committed to creating positive change for customers and communities. They are seeking an Agency Loan Servicing Analyst to provide loan servicing and monitoring support for corporate and commercial lending portfolios, ensuring compliance with policies and guidelines.
BankingCrowdfundingFinanceFinancial Services
Responsibilities
Acts as a subject matter expert and first contact for escalation
Assists in processing more complex transactions and customer requests
Addresses customer services issues according to established parameters, escalating as required
Provides advice and guidance to assigned business/group on implementation of solutions
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements
Investigates and addresses specific customer issues
Organizes work information to ensure accuracy and completeness
Completes administrative activities to ensure the smooth operation of the unit; including scanning and filing documents as required
Supports the development of tools and delivery of training focused on delivering business results
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting
Collaborates to execute loan servicing and monitoring requests
Prepares customer notifications and billings, and processes services and transactions including (but not limited to) loan advances/payments, wire transfers, billing for principal/interest/fees, monitoring collateral positions, financial exceptions, etc
Executes and manages documentation to ensure that records are maintained in a proper manner
Analyzes data and information to provide insights and recommendations
Collaborates with internal and external stakeholders to deliver on business objectives
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities
Builds effective relationships with internal/external stakeholders
Focus may be on a business/group
Thinks creatively and proposes new solutions
Exercises judgment to identify, diagnose, and solve problems within given rules
Works mostly independently
Broader work or accountabilities may be assigned as needed
Qualification
Required
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
Knowledge and understanding of business unit's products and services, processes and controls – Good
Knowledge of standard desktop applications and department systems and applications – Good
Understanding of business unit's risk and regulatory requirements – Good
Ability to multi-task in a fast paced environment
Specialized knowledge from education and/or business experience
Verbal & written communication skills - In-depth
Collaboration & team skills - In-depth
Analytical and problem solving skills - In-depth
Influence skills - In-depth
Benefits
Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Company
BMO
We’re a bank, but there’s more to it than that. When you join BMO, it opens a world of opportunities.
10001+ employees
H1B Sponsorship
BMO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (2)
2023 (6)
2022 (4)
2021 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$7.54B2025-10-23Post Ipo Debt· $142.91M
2025-02-26Post Ipo Debt· $871.76M
2024-07-09Post Ipo Debt· $750M
Leadership Team
David Casper
U.S. Chief Executive Officer
Azam Dawood
Head Of Sourcing
Recent News
MarketScreener
2026-01-06
2025-12-24
2025-12-18
Company data provided by crunchbase