Amazon · 4 hours ago
Air Operations Controller, Amazon Air Network Control Center
Erlanger, Kentucky, USA
Full-time
Onsite
Mid, Senior Level
$64K/yr - $96K/yr
3+ years expAmazon is a leading company in the logistics and supply chain industry, and they are seeking an Air Operations Controller for their Air Network Control Center. This role is responsible for ensuring the safe, compliant, and on-time operations of Amazon’s dedicated fleet of aircraft while proactively managing network capacity and addressing potential disruptions.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Proactively monitor all aircraft movement activity to identify, address, and prevent potential issues
Monitor all inbound/outbound customer package movements and escalate issues as required to protect the flight schedule
Develop and execute effective service recovery plans as necessary
Liaise with AIR's air carriers, ground handlers, and other service providers to help facilitate on-time operations
Continually assess and communicate the operational status of all assigned flights and/or gateways
Review, analyze, and monitor present and forecast weather conditions for all assigned areas of operation
Partner with all stakeholders to resolve irregularities, disruptions, cancellations, extended delays, or other impactful issues
Escalate significant issues to NCC Air Operations Managers for visibility and resolution
Monitor and manage AIR network capacity
Monitor and manage capacity of ULDs and bags across the AIR network
Support leadership by analyzing data, preparing reports, and providing other relevant information for operations meetings or executive leadership briefings
Work variable shifts which will include days, nights, weekends, and holidays
Travel up to 10% of the time
Qualification
Required
2+ years of program or project management experience
1+ years of supply chain experience
Bachelor's degree or equivalent
3+ years of experience in one of the following: Transportation Operations Management, Logistics Management, Contingency Management, Aviation Operations Management, Meteorological forecasting and reporting, and/or Network Control Center Operations Management
Bachelor's Degree or one of the following equivalent experiences: 6 years of aviation-related military experience, 2 years of Amazon Experience, or any of the following FAA licenses/certificates + 5 years of relevant experience: FAA Commercial Pilot License or greater, FAA Aircraft Dispatcher License, Air Traffic Control Certificate, Air Frame and Power Plant License
Preferred
Master's degree or equivalent
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Ability to work independently in high-pressure environment
Ability to exercise sound judgement where clear guidelines may not exist
Experience with Microsoft Office suite
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-12
The Motley Fool
2026-01-12
PCMag.com - Technology Product Reviews, News, Prices & Tips
2026-01-12
Company data provided by crunchbase