We Care Daily Clinics ยท 2 days ago
Safety Team Member
Auburn, Washington
Full-time
Onsite
Entry Level
$24/hr - $24/hr
1+ years expWeCare Daily Clinics is dedicated to providing a safe and supportive environment for recovery. The Safety Team Member will play a crucial role in ensuring safety and security, engaging with members, and providing operational support within the Neighborhood Center.
Health CareMedical
Responsibilities
Conduct routine inspections of the Neighborhood Center building, parking lot, and grounds to maintain a secure and welcoming environment
Maintain good relationships with neighboring businesses and communicate with them as needed
Respond promptly to emergency situations, following established safety protocols
De-escalate conflicts using trained techniques, ensuring all members and staff feel safe and supported
Work closely with local safety departments and law enforcement when needed
Ensure that non-members coming into Neighborhood Center are directed to proper intake process, or sign non-disclosure form
Proactively interact with members, staff, and visitors to foster a welcoming, secure atmosphere
Educate members about Neighborhood Center policies in a respectful and supportive manner and ensure compliance with Neighborhood Center behavioral standards
Monitor Neighborhood Center and assist in managing member flow to create a smooth, efficient experience, including entry support, member care, restroom entry, and signing members into our EMR system & notifying members when attention is needed in their EMR profile
Serve as a first point of contact for members needing support with safety-related concerns
Conduct security surveillance, including retrieving and reviewing footage when necessary
Manage incoming packages, mail, and deliveries
Monitor and maintain cleanliness in waiting areas and high-traffic spaces
Qualification
Required
High school diploma or GED equivalent required
Ability to remain calm, focused, and professional in fast-paced or high-pressure situations
Strong de-escalation, conflict resolution, and problem-solving skills
Excellent communication and interpersonal skills, ensuring respectful engagement with all individuals
Quick thinking and the ability to respond effectively to unexpected situations
Ability to work collaboratively with the Member Engagement team and other departments
Ability to stand or patrol clinic areas for extended periods
Ability to lift and carry 10-50 lbs. as needed
Physically fit to perform foot patrols throughout the facility and parking areas
Preferred
One (1) year of customer service experience preferred
Basic proficiency in Microsoft Office Suite and general computer programs
Company
We Care Daily Clinics
We Care Daily Clinics provide medication-assisted treatment and behavioral health counseling services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase