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DXC Technology · 11 hours ago

Annuities Customer Support - USA

United States

Full-time

Remote

New Grad, Entry Level

DXC Technology is a leading company that values strong connections and community. They are seeking an Annuities Customer Support representative who will be responsible for processing new business applications, providing elite customer service, and identifying process improvement opportunities to enhance customer experience.

AnalyticsConsultingInformation TechnologyInsurTechOutsourcingSecuritySoftware Engineering

No H1B

Responsibilities

Follows procedures to process new business application transactions. Corresponds with agents, internal wholesalers, and other departments regarding pending cases

Responsible for the accurate handling and timely execution of New Business Applications

Must provide an elite customer services experience

Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience

Ensure transactions are processed on our administrative systems accurately and in a time frame considered suitable by SEC and DXC/Brighthouse guidelines

Report any potential fraudulent, money laundering, or unethical requests that have been reviewed

Performs other related duties as assigned or required

Qualification

Life Insurance experienceAnnuities experienceCustomer service skillsCommunication skillsDocumenting skillsTyping skillsFollow directionsWork independently

Required

High school diploma or G.E.D

Previous experience in the Life Insurance and Annuities industries is required

Strong communication skills

Ability to work independently

Ability to follow oral and written directions

Great customer service skills, documenting, typing skills are required

This is not a call center position, however the skills involved in the life insurance cycle and policy processing environments are ideal for this position