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General Dynamics Information Technology · 13 hours ago

System Administrator

North Liberty, NC

Full-time

Onsite

Entry Level

$60K/yr - $80K/yr

1+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government. As a Systems Administrator, you will ensure the operational capability of systems through installation, troubleshooting, and maintenance of IT equipment, while working collaboratively with a cohesive service desk team.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment

Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in house applications

Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images

Utilize mobile device management software to monitor, manage, and secure user mobile devices

Build and deploy mobile solutions based on customer requirements

Performs intense troubleshooting and problem resolution for multiple locations and networks

Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices

Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks

Modifies group membership, user profiles, utilizes SCCM and Active Directory to troubleshoot, Resolves and tracks incidents using a ticketing system

Works with the CRM and SharePoint Developers to assist in resolving content management and permission related issues

Qualification

BackupRecoveryOperating SystemsTroubleshootingVirtual EnvironmentsVPN TechnologiesMicrosoft SCCMCisco Call ManagerEffective CommunicationSelf-motivated

Required

Secret Clearance to start, must be able to obtain TS-SCI

US Citizenship

1+ years of related experience

DoD 8570 compliant for IAT Level II

MS Windows 7/10 Operating System

Microsoft Office 2010 or later

Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation

Experience with VPN technologies

Self-motivated and able to work independently and take initiative in identifying and addressing challenges

Effective communications and listening skills

Preferred

Experience with virtualization technology (VMware) desired

Experience with configuration of Android and iPhones

Experience with Cisco Call Manager

Benefits

Comprehensive benefits and wellness packages

401K with company match

Variety of medical plan options, some with Health Savings Accounts

Dental plan options

A vision plan

Full flex work weeks

Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees