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Kwik Trip, Inc. · 3 days ago

Credit Services Representative

De Forest, WI

Full-time

Onsite

Entry Level

1+ years exp

Kwik Trip, Inc. is seeking a customer-focused Credit Services Representative to support their internal card programs and provide outstanding service to non-cash customers and store coworkers. This role is ideal for individuals who thrive in a fast-paced call center environment and enjoy solving problems with a personal touch.

Consumer GoodsFood and Beverage

Comp. & Benefits

Responsibilities

Serve as the primary point of contact for credit-related inquiries via phone

Assist customers and coworkers with issues involving Kwik Trip’s internal card programs

Process Kwik Card payments, account adjustments, and updates

Print and mail cards as needed

Train new team members on department procedures

Maintain confidentiality and accurate records

Support department deadlines and service goals

Qualification

Credit services experienceAS400 familiarityMicrosoft Office proficiencyAccounting knowledgeOffice equipment skillsCommunication skillsInterpersonal skillsTeamwork abilityOrganizational skills

Required

Minimum 1 year of experience in credit services, customer support, or a related field

Familiarity with AS400 and Microsoft Office products

Basic understanding of accounting and credit card terminology

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Skilled in using office equipment (fax, copier, scanner, calculator)

Highly organized and deadline-driven

Company

Kwik Trip, Inc.

Glassdoor3.9

Our Mission: To serve our customers and community more effectively than anyone else by treating our customers, co-workers, and suppliers as we, personally, would like to be treated and to make a difference in someone's life.

Founded in 1965

La Crosse, Wisconsin, USA

10001+ employees