Qualtrics · 10 hours ago
PxE Business Transformation Lead
Seattle, Washington, United States
Full-time
Hybrid
Senior Level, Lead/Staff
$176K/yr - $252K/yr
12+ years expQualtrics is a leading company in Experience Management, creating software for top brands to enhance customer experiences. The PxE Business Transformation Lead will be responsible for driving innovation and efficiency within the Product, UX, and Engineering organization by leading cross-functional initiatives and improving operational processes.
ConsumerData IntegrationMarket ResearchSaaS
Responsibilities
Own BizOps or Transformation programs: Own one or more programs to drive operational excellence and quarter-over-quarter improvement to core PXE processes
Identify and define critical business problems: Proactively seek out inefficiencies, bottlenecks, and areas for improvement across various processes and systems. Lead others to understand the impact on people, processes, technology, and systems
Develop actionable recommendations: Translate data-driven insights into clear, concise, and implementable solutions to address identified problems
Design and implement new processes: Develop and roll out optimized processes, policies, and procedures to enhance operational efficiency and productivity
Streamline operations: Work to simplify and standardize activities across the organization while identifying opportunities for automation
Lead and manage key operational and strategic initiatives: Drive projects from conception to completion, ensuring they are on time and meet desired outcomes, collaborating with many stakeholders to maximize the benefit from transformation initiatives
Track progress and report on results: Monitor the impact of implemented solutions, measure key performance indicators (KPIs), and communicate results to stakeholders
Manage stakeholders: Gain buy-in and maintain strong relationships with leadership and impacted stakeholders at all levels
Prepare presentations: Create compelling presentations for leadership, board members and other stakeholders to communicate business insights and strategic plans
Act as an internal consultant: Provide structured thinking and an objective perspective on various business topics to different departments
Training and enablement: Train employees on new policies, procedures, and systems as needed
Proactively 'put out fires': Address urgent operational issues and challenges as they arise, solving them within the broader strategic context
Stay informed on industry trends: Keep abreast of best practices for portfolio, program, and change management
Foster a learning culture: Promote continuous learning and improvement within the organization
Qualification
Required
Bachelor's Degree in Business, Operations, Finance or related field AND 12+ years of work experience in business operations, program management, process improvement OR equivalent experience
2+ years working in a Product, Tech and/or Engineering organization
6+ years management (e.g., project, process, vendor, change) experience
Track record of managing business operations and transformation or change management initiatives. This includes the ability to drive significant organizational changes, streamline processes, and implement new systems or structures
Track record of managing complex business programs including implementing organization-wide improvements and optimization
Experience in effectively engaging, consulting, and informing stakeholders at all levels, ensuring alignment and buy-in
Demonstrate results-based impact of previous transformation programs
Benefits
Experience Bonus: Qualtrics offers US employees an annual $1,800 “experience bonus” to provide an experience they might not otherwise have—attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area.
Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development.
The satisfaction of empowering large networks through technology.
The opportunity to work with a diverse range of influential brands.
A role that encourages personal growth and initiative within a growing business area.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations.
Company
Qualtrics
Qualtrics is a single system of record for all experience data, managing customer, product, employee, and brand experiences on one platform.
5001-10000 employees
H1B Sponsorship
Qualtrics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (99)
2024 (61)
2023 (53)
2022 (111)
2021 (86)
2020 (52)
Funding
Current Stage
Public CompanyTotal Funding
$1.4B2023-06-28Private Equity
2023-06-28Debt Financing· $1B
2023-03-12Acquired
Leadership Team
Brian Stucki
President & COO
JoCee Porter
Software Engineer
Recent News
Fierce Healthcare
2025-12-22
Columbia West
2025-12-13
Company data provided by crunchbase