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Cayuse Holdings · 2 hours ago

Support Services Program Manager / Specialist

United States

Full-time

Onsite

Senior Level, Lead/Staff

$100K/yr - $141K/yr

15+ years exp

Cayuse Holdings is a company focused on providing technical solutions and consulting services. The Support Services Program Manager/Specialist is responsible for driving technical integration projects and providing expert consultation to client agencies, ensuring alignment with federal and state guidelines.

Finance

Responsibilities

Lead integration activities between agencies and third parties with the OTS Enterprise Architecture environment

Provide quality assurance reviews as requested by management

Provide assistance to management with budgeting and development and refinement of cost allocation for all EA lines of service

Assist OTS customer agencies with development of federal and state financial reporting

Provide subject matter expertise on applicable agency systems and technologies

Assist OTS in the evaluation of new technologies

Lead or assist OTS in the review of technical documentation

Other duties as assigned

Qualification

Enterprise ArchitectureFinancial ReportingHealthHuman Services ApplicationsProject ManagementCost AllocationJava Development.NET DevelopmentTechnical DocumentationAnalytical SkillsMS Office ProficiencyInterpersonal SkillsCommunication SkillsOrganizational SkillsProblem-Solving Skills

Required

Minimum of five (5) years' experience with the OTS Enterprise Architecture environment

Minimum of twenty (20) years' experience with technologies used within the State of Louisiana systems

Minimum of fifteen (15) years' project management experience

Experience with large-scale state Enterprise Architecture systems serving multiple governmental agencies

Experience with rate setting, cost allocation and invoicing

Experience with determining and establishing line of service costs

Experience with health and human services applications such as those used for the Medicaid, SNAP/TANF, Child Welfare, Child Support and Child Care Licensing programs

Experience drafting Advanced Planning Documents, Advanced Planning Document Updates, Implementation Advanced Planning Documents and Cost Allocation Plans

Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment

Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner

Exceptional verbal and written communication skills

Excellent organizational, analytical, and problem-solving skills with high-level attention to detail

Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner

Must be self-motivated and able to work well independently as well as on a multi-functional team

Ability to handle sensitive and confidential information appropriately

Proficient in MS Office, Word, Outlook, PowerPoint, and Excel

Preferred

Experience administering and managing large volume projects

Experience managing task orders

Should have at least six (6) years' experience performing these duties in large scale Enterprise Architecture environments

Experience drafting Request for Proposals

Experience with Java and .net development

Subject matter expertise with the following EA components and technologies: Nutanix, VxRail, ESXi, NSX, SRM, Windows Server, RedHat Enterprise, MS SQL Server 2014, Nagios, NewRelic, NewRelic Infrastructure, NewRelic Browser, Octopus Deploy, Puppet Enterprise, Splunk, Veracode, Decision Center, Decision Server, Exstream, Pentaho, Case Foundation, Content Manager, Enterprise Records Foundation, webMethods, API Gateway, Identity Manager for Consumers and Business Users, Identity Suite, Single Sign On, InfoSphere