Partner in Publishing · 1 week ago
K-12 Success Manager (Southern California)
Partner in Publishing is seeking a K-12 Success Manager to support an EdTech client focused on K-8 literacy with an AI-powered tutoring platform. The Success Manager will build relationships with district leadership and engage in data-driven conversations to onboard new customers.
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Responsibilities
Build Trusted Relationships
Manage Accounts to Drive Usage
Product Expertise & Feedback
Use Product Data to Drive Value
Manage and Mitigate Risk
Qualification
Required
Bachelor's degree, and/or relevant experience
2+ years of customer success experience in EdTech SaaS
Experience implementing software solutions in EdTech SaaS
Proven track record of high (90%+) renewals rate and achievement of expansion goals and targets
Preferred
Experience in education administration and/or a start-up organization
Strong grounding in Reading Assessment, Science of Reading research, and data-driven instruction
Benefits
Medical, dental, and vision benefits.
401(k) with company matching.
Flexible time off.
Stock option ownership.
Cutting-edge work.