Ticket Sales Account Executive jobs in United States
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Indianapolis Indians ยท 1 day ago

Ticket Sales Account Executive

positionIndianapolis, IN
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

The Indianapolis Indians are a professional Triple-A baseball club affiliate of the Pittsburgh Pirates, seeking a Ticket Sales Account Executive. This role focuses on generating revenue through personalized ticketing solutions, proactive outreach, and exceptional customer service to enhance the game-day experience.

Sports

Responsibilities

Conduct high-volume outbound outreach, including calls, emails, and face-to-face interactions to sell season ticket plans, group outings, and premium inventory
Cultivate long-term connections with fans and buyers by understanding their needs, offering tailored solutions, and following up to ensure satisfaction
Assist group clients with logistics, gameday coordination, and communication to ensure smooth, enjoyable experiences for their guests
Collaborate with the ticketing and marketing teams to develop and implement sales initiatives that drive interest and conversions
Log all customer activity, lead updates, and sales results in the CRM system to maintain strong pipeline tracking and performance transparency
Visit group leaders and season ticket holders on-site to reinforce loyalty and provide a personal touch on game day
Represent the team at external events to generate leads, build relationships, and enhance the visibility of ticket offerings
Act as a point of contact for pre- and post-sale questions, resolving issues with professionalism and urgency to protect the client experience

Qualification

CRM systemsTicketing platformsSales experienceCommunication skillsOrganizational skills

Required

Bachelor's degree in business, marketing, sports management, or a related field preferred
1-2 years of experience in ticket sales or customer service, preferably in sports or entertainment
Strong communication and organizational skills, with a results-oriented approach
Proficiency with CRM systems and ticketing platforms (HubSpot and ProVenue preferred)
Availability to work evenings, weekends, and holidays during the season

Benefits

Paid vacation
401(k) plan (when eligible)
Health, dental and vision insurance

Company

Indianapolis Indians

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The Indianapolis Indians are the professional Triple-A affiliate of the Pittsburgh Pirates.
dateFounded in 1902
location
Indianapolis, IN, US
people-size11-50 employees
web-link
http://www.IndyIndians.com

Funding

Current Stage
Early Stage

Leadership Team

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Ben Kayser
Partnership Activation Coordinator
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Chantel Heinsen
Partnership Activation Coordinator
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Company data provided by crunchbase