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ADT · 6 hours ago

Senior Learning & Talent Systems Specialist

8880 Esters Blvd, Irving, TX, 75063, US

Full-time

Hybrid

Senior Level

5+ years exp

ADT is seeking a Senior Learning & Talent Systems Specialist who will serve as the expert on enterprise learning platforms. The role involves partnering with HR Technology and IT to support system updates, enhance user experience, and improve data integrity through automation, AI, and analytics.

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Responsibilities

Serve as SME for Oracle Learning, LinkedIn Learning, and other Learner Platforms

Maintain system standards, best practices, and governance

Lead configuration, testing, and deployment of learning content for compliance, onboarding, and skills-based programs

Partner with IT and HR Technology to pilot and scale new automation, AI, and analytics capabilities, ensuring business-side configuration and data integrity

Train and mentor LMS Admins and Power Users; empower self-service and scalable enablement across the enterprise

Develop and maintain job aids, toolkits, and training resources; communicate system changes and enablement initiatives

Provide expert support to all employees and learning admins, ensuring rapid issue resolution and high user satisfaction

Monitor and improve data quality, system adoption, and user experience through continuous feedback and analytics

Assign, track, and report on mandatory training (ethics, harassment, EHS); ensure audit readiness and alignment with ADT guidance

Implement and validate automation rules; troubleshoot failures and exceptions, partnering with Legal and EHS as needed

Guide compliance processes, access approvals, and best practices for sub-admins and business partners

Produce compliance-related reports (e.g., audit, legal requests) and validate automation-driven reporting outputs for accuracy

Design and deliver dashboards, predictive analytics, and compliance reports for HR, Legal, and business leaders

Leverage reporting to identify trends, supply recommendations, and support strategic initiatives

Lead change enablement for new features, system upgrades, and process improvements; interpret and communicate technical changes for business value

Identify and implement workflow improvements, leveraging automation and analytics to drive operational excellence and scalability

Engage in project management to deliver and deploy programs and support large-scale initiatives as needed

Act as a catalyst for transformation, culture, and continuous improvement, supporting future skills and AI literacy programs

Consult with all lines of business to advise on diverse ways to use the LMS and Talent platforms to support their programs and initiatives

Advise HRBPs and business leaders on LMS capabilities, automation possibilities, and strategic alignment with org initiatives

Communicate/escalate common themes and insights to product owners/key stakeholders; inform changes needed to system job aids based on technology evolution

Qualification

Oracle Cloud LearningLMS AdministrationAutomation toolsData visualizationProject managementStakeholder managementChange leadershipEffective communication