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McGough · 8 hours ago

Desktop Administrator

St Paul, MN

Part-time

Onsite

Entry, Mid Level

$61K/yr - $72K/yr

2+ years exp

McGough is a respected partner in complex construction projects, and they are seeking a Desktop Administrator to maintain and support their desktop computing environment. This role involves administering Microsoft SCCM and Intune, ensuring secure and efficient management of endpoints while collaborating with IT teams and business users.

Building MaterialConsultingReal Estate

Growth Opportunities

Responsibilities

Administer, configure, and maintain Microsoft SCCM for software deployment, patch management, and OS imaging

Administer Microsoft Intune for mobile device management, application deployment, compliance policies, and endpoint security

Monitor and troubleshoot endpoint performance, connectivity, and security issues across desktops, laptops, and mobile devices

Ensure compliance with organizational IT policies, security standards, and regulatory requirements

Assist with creating & maintaining desktop images, applications, and configuration baselines

Collaborate with IT infrastructure, network, and security teams to ensure seamless endpoint integration and support

Perform regular system updates, security patches, and software upgrades using SCCM and Intune

Provide technical support and escalation assistance to helpdesk and end-users as needed

Create and maintain technical documentation, procedures, and reports

Participate in IT projects, technology upgrades, and continuous improvement initiatives

Assist with Service Desk application in managing customer assistance requests

Efficiently evaluate and resolve client-side software and hardware issues

Provide leadership in resolving Severity 2 and 3 issues

Appropriately involve other team members to assist with resolution of complex or business critical problems

Effectively and respectfully communicate with non-technical terms to customers

Understand and help to manage the print environment including office, jobsite and large format print solutions

Mentor other team members in specific knowledge of processes and applications

Knowledge transfer to other team members

Provide process documentation related to systems and applications

Identify and establish key metrics for the client-side environment

Actively contribute as a member of the IT/IS team, collaborating to support shared goals and objectives

Represent McGough professionally at all events, upholding company standards and serving as a positive ambassador

Attend company meetings, pursuing ongoing personal and professional development to enhance skills and performance

Collaborate across departments and with external stakeholders to ensure cohesive project execution

Actively support and participate in Lean events, promoting the McGough Way and fostering a culture of continuous improvement

Perform additional duties as assigned to support team and project success

Other duties as assigned

Qualification

Microsoft SCCMMicrosoft IntunePowerShell scriptingIT infrastructure supportEndpoint encryptionMobile device managementCustomer communicationTechnical documentationCollaborationProblem-solving

Required

Bachelor's degree or 3 years of equivalent experience in computer science, information technology, or equivalent

2-4 years of experience supporting IT infrastructure in a hybrid environment including configuring and maintaining software deployment in a Microsoft environment, troubleshooting performance, connectivity and security issues across organizational equipment, and collaboration with IT infrastructure, network, security and non-IT personnel