Apply on Employer Site

Pathnostics - A Diagnostics Solutions Company · 6 days ago

Associate Sales Representative

Atlanta Metro

Full-time

Hybrid

New Grad, Entry Level

Pathnostics is a leading precision diagnostic testing and development company providing solutions for Infectious Disease and Cancer diagnostics. The Associate Sales Representative (ASR) is responsible for fostering customer loyalty by providing support to assigned accounts and leveraging data-driven insights to anticipate client needs and capture new business opportunities.

BiotechnologyFitnessHealth Care

Hiring Manager

Patricia Maya, SHRM-CP

Responsibilities

Develop strong relationships with internal and external customers through proactive contact, business reviews and goal setting to continuously add value and drive growth within existing accounts

Partner with the Territory Manager and Regional Sales Director to educate and advocate for customers within the organization to drive new functionality and process improvements

Provide daily support to customers related to order management, billing questions, problem hold resolution, and in-servicing of accounts

Maintain expert knowledge of Pathnostics products and services, and educate clients on the full portfolio of products and service capabilities

Leverage data and analytics tools to support business decisions, demonstrate progress, and identify opportunities for engagement

Use Salesforce CRM to track targeting, frequency, and follow-up activities

Monitor expense budget and ensure expenses are tracked accurately using designated company systems

Actively participate in the implementation of new services within assigned accounts and ensure long term scalability and success

Liaise between clients and internal partners across our customer care, supply fulfillment, billing, clinical, and lab team to develop efficient ordering workflows for customers

Collaborate with the Territory Manager and Regional Sales Director to shape the strategic vision for your team to maximize the team’s efforts, return, and team engagement using your knowledge of customer behaviors and service expectations

Perform all duties in accordance with the company’s Business Ethics and HIPAA Compliance standards, policies, and procedures

Other duties as assigned

Qualification

Sales experienceMS ExcelPowerPointWordBachelor's degreePayer coverage knowledgeHIPAA knowledgeTrainingCoachingCommunication skillsProblem-solvingOrganization skills

Required

Excellent verbal and written communication skills

Advanced training, coaching, and presentation skills

Ability to actively listen to customers and respond with effective solutions

Proven ability to manage ever-increasing responsibility and sustain growth

Advanced organization skills with the ability to handle multiple assignments

Ability to solve problems creatively and effectively

Proficiency in MS Excel, PowerPoint, and Word

Ability to travel frequently is required

Must possess and maintain a valid driver's license, personal automobile insurance, and acceptable driving record

Bachelor's degree

Proven track record of exceeding company targets within a competitive market

Prior knowledge and experience with payer coverage and reimbursement issues

Preferred

Knowledge of HIPAA regulations and requirements is preferred

Benefits

Car allowance and travel reimbursement program

2 weeks’ vacation + 1 week of sick PTO

Employee and Dependent Health Insurance

Optional FSA/DCA

Dental, Vision, Life Insurance

Voluntary Pet Care benefit

401(k)

Employee Assistance Program (mental health, child & eldercare issues, etc.)

Starting at $1,000 Employee Referral Bonus program

Company Wellness and Culture Club programs

Company

Pathnostics - A Diagnostics Solutions Company

Established in 2011 in Irvine, California, Pathnostics is a leading precision diagnostic testing and development company providing solutions for infectious disease and cancer diagnostics that will get patients on the right path.

Founded in 2011