The Sycamore Group · 5 hours ago
Patient Care Coordinator
Denver Metropolitan Area
Full-time
Onsite
Mid Level
3+ years expThe Sycamore Group is a hearing care practice dedicated to improving quality of life through better hearing. They are seeking a detail-oriented Patient Care Coordinator to enhance the patient experience by serving as the first point of contact and managing various administrative tasks.
Hospital & Health Care
Hiring Manager
Benjamin Olsen
Responsibilities
Answer incoming phone calls and respond to voicemails and text messages
Schedule, confirm, reschedule, and consolidate appointments for efficiency
Complete daily administrative “to-dos,” including patient check-ins and order follow-ups
Place and track hearing aid and supply orders
Manage incoming and outgoing product inventory
Check patients in and ensure all intake information is accurate and complete
Verify patient insurance benefits
Assist with patient correspondence, including birthday cards and mailings
Support minor patient needs such as:
Changing hearing aid parts
Assisting with smartphone connections
Perform ear cerumen removal (training provided)
Qualification
Required
Friendly, professional, and patient-centered demeanor
Strong communication and organizational skills
Comfortable multitasking in a fast-paced, people-focused environment
Willingness to learn and support both patients and teammates
Someone who enjoys being part of a small, supportive team
Preferred
3+ years of customer service experience
Benefits
Paid time off: 2 weeks accrued PTO
1 week of sick leave available upon hire
Health insurance
Company
The Sycamore Group
The Sycamore Group provides highly personalized, tailored services, leveraging deep industry expertise to connect healthcare organizations with skilled professionals for executive, clinical, financial and administrative roles.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase