Pricing and Customer Health Analyst (Remote USA - Eastern Time Zone) jobs in United States
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LexisNexis · 13 hours ago

Pricing and Customer Health Analyst (Remote USA - Eastern Time Zone)

LexisNexis is a global provider of information-based analytics and decision tools for professional and business customers. The Pricing and Customer Health Analyst role focuses on improving operational visibility into pricing strategy effectiveness, sales pipeline efficiency, and overall customer retention performance.

AccountingLegalRisk ManagementSoftware
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H1B Sponsor Likelynote

Responsibilities

Pricing Optimization: Analyze price elasticity, deal conversion rates, and discounting trends to establish benchmarks and improve by 10%
Pipeline Efficiency: Measure sales velocity (opportunity-to-close time), conversion ratios by stage, and lead-source ROI to improve forecast accuracy to within ±5%
Review customer usage and pull manual reports to develop and track customer health scores using metrics like renewal rates, NPS, and product usage trends to support 98% renewal rate
Transform this data into customer-specific/facing presentations through report pulling, data analysis, and design/formatting
Provide weekly dashboards to sales, finance, and customer success, ensuring pricing and retention strategies are aligned and measurable
Track quota attainment, conversion rates, average deal size, and rep productivity metrics to identify trends and coaching opportunities
PSO sales lead submission and reporting in Salesforce (for Services and Education teams)

Qualification

Pricing principlesData analysisSalesforce proficiencyAdvanced ExcelAnalytical skillsMathematical aptitudeDeadline managementCommunication skillsOrganizational skillsTeam collaboration

Required

Have a Bachelor's Degree in Economics, Business, Finance or related field
Knowledge of pricing principles and pricing modeling
Excellent analytical skills
Demonstrate solid mathematical aptitude and comfort with numbers
Advanced computer skills including MS Excel
Salesforce proficiency is highly advantageous
Demonstrate an ability to solve routine problems
Display excellent verbal and written communication skills
Have excellent organizational skills and ability to manage large sets of information and data
Be able to work as part of a team to accomplish mutual team goals
Have the ability to manage to key deadlines and balance competing priorities
Must be able to support U.S. East Coast business hours

Preferred

MBA or other relevant advanced degree preferred

Benefits

Well-being initiatives
Shared parental leave
Study assistance
Sabbaticals

Company

LexisNexis

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LexisNexis is a data analytics company that provides information solutions and law legal databases to Law and corporate businesses.

H1B Sponsorship

LexisNexis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (9)
2023 (108)
2022 (138)
2021 (87)
2020 (64)

Funding

Current Stage
Late Stage
Total Funding
$30M
Key Investors
EquivoActua Corporation
2021-06-16Corporate Round
2000-03-22Series Unknown· $30M
1994-10-05Acquired

Leadership Team

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Eric Bonnet-Maes
CEO - LexisNexis Continental Europe, Middle East and Africa
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Sean Fitzpatrick
CEO LexisNexis North America, UK & Ireland
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Company data provided by crunchbase