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Anchor Wave Digital Marketing Agency · 2 days ago

Customer Success Coordinator (Marketing)

Tucson, AZ

Full-time

Onsite

New Grad, Entry Level

$52K/yr - $65K/yr

Anchor Wave Digital Marketing Agency is seeking a passionate Customer Success Coordinator who serves as the human connector between clients and marketing strategy execution. This role involves client consulting, strategic thinking, and strong marketing writing to guide clients towards achieving their goals.

Digital MarketingEmail MarketingGraphic DesignMarketingSEOSocial Media MarketingWeb DesignWeb DevelopmentWeb Hosting

Hiring Manager

Jill King

Responsibilities

Serve as the human connector between small business owners, internal teams, and marketing strategy execution

Guide strategy, make recommendations, and advocate for what will best serve each client’s goals

Stay organized and clearly articulate strategy through well-written briefs, emails, presentations, website copy, and campaign messaging

Interview clients to uncover key insights, goals, and challenges, transforming those discoveries into clear marketing strategies

Collaborate closely with a team of experts to bring those strategies to life, then report back on results, data, and outcomes

Continuously consult and refine the approach with clients

Qualification

Strategic copywritingClient consultingMarketing strategyBuyer personasOpen to feedbackEager to growCommunicationOrganizational skillsCollaborative

Required

Passionate about marketing and people

Ability to connect, show curiosity, and bond with others

Strong marketing writing skills

Experience in client consulting and strategic thinking

Ability to guide clients with clarity, confidence, and measurable results

Stay organized and articulate strategy through well-written briefs, emails, presentations, website copy, and campaign messaging

Interview clients to uncover key insights, goals, and challenges

Transform discoveries into clear marketing strategies

Collaborate closely with a team of experts

Report back on results, data, and outcomes

Accountable for client clarity, confidence, and results

Strong communicator who thrives in client-facing strategy and execution

Loves marketing fundamentals like developing buyer personas, crafting compelling messages, addressing pain points, and overcoming common objections

Confident in crafting compelling marketing messages that align with strategy and brand voice

Energized by real conversations and comfortable with phone or Zoom calls

Skilled at writing genuine, clear, and engaging emails

Strategic thinker who is organized, collaborative, open to feedback, and eager to grow

Thrives in a team environment and takes pride in helping clients succeed

Company

Anchor Wave Digital Marketing Agency

Anchor Wave Digital Marketing Agency helps businesses establish, re-create and/or re-direct their web presence.

Founded in 2003

Tucson, Arizona, USA

11-50 employees

https://www.anchorwave.com/

Funding

Current Stage

Early Stage

Leadership Team

Lilly Darling

CEO

Company data provided by crunchbase