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Triumph · 8 hours ago

Leader of Operational Learning & Development

Dallas, TX

Full-time

Onsite

Director/Executive

8+ years exp

Triumph is a company focused on creating a seamless freight transaction network. They are seeking a Leader of Operational Learning and Development to manage operational learning initiatives, oversee a team of professionals, and ensure alignment with organizational objectives.

BankingCommercial LendingFinancial ServicesPayments

Culture & Values

Responsibilities

Spearhead the development and execution of a comprehensive operational learning strategy, directly contributing to the achievement of organizational goals

Collaborate with leadership to align learning initiatives with business strategies and ensure seamless integration into day-to-day operations

Lead, mentor, and inspire a team of learning professionals, fostering a high-performance culture and ensuring professional growth

Coordinate and allocate resources effectively to meet the diverse learning needs of each business line

Develop and implement tailored learning programs for each business line, addressing specific operational challenges and enhancing overall performance

Manage the end-to-end process of operational learning, from needs assessment to program design, ensuring alignment with business goals

Oversee the creation of standardized learning and development materials, ensuring consistency and relevance across diverse operational contexts

Establish and monitor key performance indicators to assess the impact of learning programs on operational efficiency

Utilize data analytics to derive insights, measure success, and continuously refine operational learning strategies

Cultivate strong relationships with business leaders, subject matter experts, and cross-functional teams to understand evolving business needs

Act as a proactive partner, ensuring that learning initiatives align with the evolving requirements of the lines of business

Facilitate transparent and effective communication channels within the operational learning and development domain

Collaborate with cross-functional teams to disseminate information, ensuring organizational alignment

As needed, actively engage in the facilitation of training sessions, bringing expertise and leadership to the learning environment

Provide leadership and guidance during training sessions to ensure content relevance and effectiveness

Actively engage in professional development opportunities to build skills and stay updated on industry trends

Take initiative to learn and apply new technologies and methodologies in the field

Perform other responsibilities and duties, as assigned

Qualification

Operational Learning StrategyData AnalysisLearning Program DevelopmentTeam ManagementCPTD CertificationCommunication SkillsInterpersonal SkillsMicrosoft Office ProficiencyProblem-Solving SkillsTime ManagementFacilitation SkillsAdaptabilityCollaboration

Required

Bachelor's degree in a relevant field such as Human Resources, Organizational Development, Business Administration, or a related discipline

Proven track record with a minimum of 8 years of experience in learning and development

Demonstrated success in a leadership role, with a minimum of 4 years of experience managing operational learning and development functions, preferably within a multi-line business setting

In-depth knowledge of operational training dynamics, preferably within a multi-line business environment

Demonstrated success in leading and motivating teams, with a focus on fostering innovation and collaboration

Ability to step into a facilitator role as needed, demonstrating strong communication skills and a generalist approach

Proven ability to align learning initiatives with broader business objectives and develop long-term strategies

Exceptional interpersonal and communication skills, with the ability to build collaborative relationships at all organizational levels

Proficient in data analysis to measure program effectiveness and inform decision-making

Advanced proficiency in Microsoft Office applications (MS Word, Publisher, Outlook, PowerPoint, etc.)

Ability to plan, manage time, and multitask effectively

Strong problem-solving skills and a proactive approach to challenges

Ability to work well in a team and adapt to a dynamic work environment

Demonstrated ability to maintain flexibility in a changing environment

Must be able to travel 10%

Preferred

Certified Professional in Talent Development (CPTD) or related training certification

Benefits

Medical

Dental

Vision

Paid Time Off

401k

Company

Triumph

Triumph is a financial and technology company serving the transportation industry with pioneering payments, factoring, intelligence and banking solutions, powered by The Triumph Network.

Founded in 2010

Dallas, Texas, USA

1001-5000 employees