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Holland & Knight LLP · 16 hours ago

Knowledge and Innovation Project Manager

Brandon, FL

Full-time

Onsite

Mid Level

$111K/yr - $167K/yr

3+ years exp

Holland & Knight LLP is a firm dedicated to achieving high standards of performance and success. They are seeking a Knowledge and Innovation Project Manager to oversee the lifecycle of projects and initiatives within the K&I department, ensuring successful delivery across project scope, schedule, and budget while maintaining strong communication with stakeholders.

Law Practice

Comp. & Benefits

Responsibilities

Serve as primary liaison between K&I and IT to identify, secure, and coordinate required resources and technical support across environments, integrations, security reviews, testing, and deployment

Plan and facilitate project meetings, including agendas, notes, and documentation, and provide timely status and progress reporting to stakeholders and K&I leadership

Understand the non-technical details of a project (core functions, workflows, and user impacts) in order to contribute meaningfully to planning, training, change management, and other non-technical project activities

Determine the most appropriate PMO methodology for assigned projects

Define and maintain project scope; create and maintain integrated project plans, timelines, resources, and tasks in approved tools (e.g., ServiceNow); and proactively address schedule or plan deviations

Gather and document business and technical requirements (e.g., interviews, workshops, surveys); create business cases, executive summaries, functional/technical specs, UI guides, process/data flow documentation; and obtain required sign‑offs

Coordinate milestones across stakeholder groups and translate cross-team dependencies into actionable plans

Maintain continuous communication with K&I and IT teams to confirm requirements and milestones are being met, document changes in procedures, and disseminate updates to relevant parties

Make recommendations to improve existing systems, including design modifications

Coordinate with internal teams to test, validate, and identify issues with services and/or software

Identify, log, analyze, and manage project risks, issues, and change requests to meet agreed timelines

Some travel (e.g., to facilitate meetings and verify project progress) may be required

Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law

Special projects and duties as assigned

Qualification

Knowledge ManagementPMP CertificationProject ManagementMicrosoft Office SuiteAsanaServiceNowAgile MethodologyLeadershipCommunication SkillsOrganizational Skills

Required

Excellent written and verbal communication skills

Excellent leadership skills and ability to directly and indirectly manage project resources

Meticulous and highly organized, with the ability to monitor action items, maintain structured documentation, manage multiple priorities, track dependencies, and keep deliverables, documentation, and timelines accurate and up to date, to ensure nothing falls through the cracks

Experience managing multiple priorities and tasks, particularly those related to innovation and knowledge management

Experience working within technical teams through all phases of the project lifecycle, with a focus on innovation and knowledge management

Ability to interact with technical, managerial, and executive-level staff, promoting innovation and knowledge sharing

Proficient in Microsoft Office Suite and Asana, particularly in relation to innovation and knowledge management

Knowledge of ServiceNow

Bachelor's degree

Formal project management training and certification (PMP)

3+ years' experience as a Project Manager, with a focus on legal and knowledge management