Front Counter Customer Service Representative jobs in United States
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Ritz Safety ยท 17 hours ago

Front Counter Customer Service Representative

Ritz Safety LLC is dedicated to providing convenient and cost-effective safety products and solutions to all people and industries, worldwide. They are seeking a Front Counter Customer Service Representative to assist walk-in and telephone customers in the construction, industrial, and manufacturing marketplace.

DeliveryE-CommerceHealth CareRetailWholesale

Responsibilities

Assist customers with identification of product needs and locating merchandise
Accurately completes and files all required paperwork in a timely basis. Documents sales, quotas or other information
Enter sales and quota data into the computer
Researches information for customers using the computer system
Receives payment for merchandise and/or services sold, and enters sale into the computer
Responsible for payments received, and adhering to all administrative and accounting related procedures
Restocks store merchandise as needed
Arranges stock on shelves or racks in sales area, and keeps merchandise in order. Marks or tickets merchandise
Maintains showroom cleanliness by standards set by management
Maintains current price documentation, and product literature
Stays current on product knowledge
Follows all verbal directives from management
Perform other duties as required

Qualification

Customer ServiceBilingualComputer ProficiencyCRM SoftwareMicrosoft OfficeCommunication Skills

Required

High School Diploma or GED
1-2 years retail experience
Excellent Customer Service mindset and superb communication skills
Proficient in use of computers and software (Excel, Word, Microsoft Office, CRM Software)

Preferred

Bilingual Preferred
Retail: 1 year (Preferred)

Benefits

401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Paid time off
Vision insurance

Company

Ritz Safety

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Ritz Safety is operates 10 retail/wholesale distribution centers.

Funding

Current Stage
Growth Stage

Leadership Team

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Daniel Crotty
Chief Executive Officer
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Company data provided by crunchbase