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C5MI · 2 days ago

Senior Technical Operations Consultant

United States

Full-time

Remote

Senior Level, Lead/Staff

$140K/yr - $180K/yr

8+ years exp

C5MI is transforming enterprise operations through innovation, automation, and deep industry expertise. The Senior Technical Operations Solutions Consultant is responsible for enhancing warehouse efficiency and productivity by analyzing and optimizing existing processes, developing Standard Operating Procedures, and providing expert guidance on best practices.

Information ServicesInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Collaborates with clients and business stakeholders to gather and analyze warehouse management requirements

Establish priorities for the client so they can prepare for and manage changes in their strategy and operations

Conducts detailed assessments of existing supply chain processes and workflows, with a focus on SAP WM and EWM environments, to determine the scope of warehouse operational improvement initiatives

Develops comprehensive process maps that outline each step of current operations

Identifies bottlenecks, inefficiencies, and areas for potential improvement and creates recommendations and actionable strategies for improvement

Collaborates with supply chain staff and management to understand specific operational challenges and requirements

Prepares and executes client workshops (with stakeholders on various seniority levels)

Develops clear, concise, and comprehensive Standard Operating Procedures (SOPs) for all supply chain operations, particularly within SAP WM and EWM frameworks

Ensures SOPs are aligned with best practices and industry standards

Works closely with stakeholders to ensure SOPs are practical, achievable, error proof, and enhance overall efficiency

Works with the Junior Operations Consultants to create training materials and guides to facilitate the implementation of new SOPs

Stay up to date with industry trends, technologies, and best practices, particularly in SAP WM and EWM

Proposes and implements continuous improvement initiatives to enhance supply chain operations

Tracks performance metrics and results to ensure success and conducts regular reviews and audits, ensuring compliance with SOPs, identifying opportunities for further improvement, and adjusting the strategy and escalating concerns as appropriate

Travels to client sites up to 50% of the time to collaborate in person, evaluate operations, and review SOPs and practices in action

Manages and holds accountable a team of Junior Operations Consultants, providing support, encouragement, coaching, and performance management to ensure success for the team and for the organization

Participates in the hiring process for positions within scope

Fosters a high-performance culture, promoting teamwork, collaboration, and professional development

Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security, which includes actively participating in quality assurance activities and ensuring the protection of sensitive information in accordance with our security policies

Performs other related tasks as assigned

Qualification

SAP WMSAP EWMSOP DevelopmentLean Six SigmaProcess MappingProject ManagementAnalytical SkillsContinuous ImprovementTechnical ProficiencyCross-functional CollaborationCommunication SkillsProblem-solving

Required

bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field or high school diploma with equivalent years of experience

experience in Lean Six Sigma, Lean, or other process methodologies

Minimum of 8 years of experience creating and implementing SOPs to standardize and improve warehouse operations

Minimum of 8 years of experience analyzing warehouse processes and developing actionable solutions

Minimum of 8 years of experience mapping current and future state processes to drive operational improvements

Minimum of 8 years of experience with SAP Warehouse Management and Extended Warehouse Management systems

Must have an active government security clearance or be able to obtain a security clearance prior to start date (which requires U.S. Citizenship)

Preferred

certification in Six Sigma, Lean, or other process improvement methodologies

previous consulting experience in a similar role

previous professional experience includes SAP use (any module)

previous experience working with U.S. Government agencies (Defense Logistics Agency preferred)

Benefits

Health insurance (medical, dental, vision)

Supplemental Insurance Options (accident, hospital indemnity, critical illness, legal insurance, identity theft insurance, and pet insurance)

$1,500 wellness benefit for employees (pro-rated in your first year – equivalent of $125 per month employed)

Unlimited Paid Time off and a generous holiday calendar

Retirement savings plan – traditional 401(k) and Roth with a company match of 100% on the first 3% you contribute and 50% on the next 2% you contribute.

Annual bonus eligibility

Opportunities for professional development and advancement

Positive and collaborative work environment