Proofpoint · 1 day ago
Security Solution Engineer - Email Security
District of Columbia, United States
Full-time
Hybrid
Senior Level
$99K/yr - $155K/yrProofpoint is a global leader in human- and agent-centric cybersecurity. The Security Solutions Engineer is responsible for assessing and improving the security posture of customer environments, managing technical aspects of customer systems, and ensuring solution uptime and availability.
EmailEnterprise SoftwareInformation TechnologyNetwork SecuritySaaS
Responsibilities
Serve as an escalation point for other engineers on the team
Optimize security policies to protect against emerging threats and adhere to industry best practices
Create and develop custom solutions for managed security systems
Maximize system uptime, availability, and performance
Utilize internal CRM for problem tracking and project development
Assist the team in meeting all customer SLAs
Unsurpassed attention to detail, analytical problem-solving skills, and ability to diagnose and troubleshoot technical issues
Maintain awareness of industry trends, security news, and best practices
Take on-call rotation after hours and on weekends, serving as a point of escalation as necessary
Provide flexibility with schedule to cover job requirements
Ability to quickly and efficiently resolve client issues while maintaining high levels of client satisfaction
Lead technical discussions with customers and partnering organizations
Research and analyze industry trends and security vulnerabilities, in order to effectively communicate to customers any risk to their environments and implement solutions to mitigate the risk
Administer and support lab environment to include change request review and approval, maintenance, and design
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, or related discipline. Experience may be considered in lieu of a degree
Experience with Email Security
Corporate computer networking, technical support, system administration, Windows, Unix/Linux Operating System administration and/or network security experience
Experience and proficiency in Proofpoint email security products, to include certification and training
Experience and proficiency designing and implementing Proofpoint solutions
High Level of critical thinking and proven ability to manage customer expectations high pressure situations
Proficiency in technical writing, diagraming, and communications
Combine patience, determination, and persistence to troubleshoot client issues
Ability to work effectively with team members and clients
Desire to mentor junior engineers
Self-motivated, with ability to manage and follow up on multiple tasks simultaneously
Strong analytical capabilities, problem solving skills, providing solutions in a systematic and clear manner, and easily understood by colleagues and customers
Strong time-management skills
Preferred
Experience with Proofpoint email security products - PoD/TAP/TRAP
Expert in information security or network security
SQL or Oracle database experience
Regular expression experience
Scripting knowledge of Perl, Python, Java, or Bash
Proofpoint product certifications
Industry certifications such as CISSP, Network+, Security+, etc
Experience working in Managed Services
Benefits
Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities
Flexible time off
A comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year
A three-week Work from Anywhere option
Company
Proofpoint
Proofpoint provides cloud-based email security, e-discovery, and compliance solutions for companies to protect sensitive business data.
Founded in 2002
1001-5000 employees
H1B Sponsorship
Proofpoint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (52)
2023 (47)
2022 (103)
2021 (71)
2020 (54)
Funding
Current Stage
Public CompanyTotal Funding
$885.5MKey Investors
DAG VenturesBridgescale PartnersMeritech Capital Partners
2021-04-26Acquired
2019-08-21Post Ipo Debt· $800M
2012-04-20IPO
Leadership Team
Sumit Dhawan
CEO
Michael Frendo
Chief Technology Officer, Engineering
Recent News
2026-01-06
2025-12-18
Company data provided by crunchbase