Westward360 · 1 day ago
Assistant Community Manager
Westward360 is a leader in the Property Management industry, seeking an Assistant Community Manager to join their growing team in the Naperville area. The role involves being the first point of contact for clients, assisting with day-to-day operations, and communicating with various stakeholders.
Real Estate
Responsibilities
Be the first point of contact for any callers, clients or visitors
Answer phones, respond to owner emails and phone calls within 24-48 hours, forwarding calls to the appropriate party if unable to assist. Some calls may be onsite specific, and some may be broader calls to the company overall
Assist community manager and the community board of directors with the day-to-day community management operations
Handle the rentals for the clubhouse as well as programming/distributing fobs for the clubhouse
Communicate with vendors, suppliers, legal teams, etc
Be the liaison between the community owners, board of directors and community manager
Update owner, tenant, and/or property manager contact information in systems (email addresses, cell phone numbers, etc.)
Assist with processing ARC applications and review to ensure all necessary documents are submitted
Maintain logs (copies, postage, etc.)
Attend occasional staff meetings in the main office in Naperville
Qualification
Required
Experience in the Community Management field
Experience with Google Workspace (Gmail, Sheets, Docs, Drive, etc.)
Advanced communication skills both written and verbal
Ability to plan ahead and consistently multitask
Preferred
Experience with Vantaca software
Benefits
Monthly cell phone stipend
Medical/Dental/Vision insurance
Front loaded PTO
401k - Company match up to 4%
Long and short term disability at no cost to employee
Company
Westward360
Westward360 is a provider of real estate management services for community associations and rental property owners.
Funding
Current Stage
Growth StageRecent News
2025-12-11
EIN Presswire
2025-10-18
2025-08-01
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