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STYL Residential · 1 day ago

Service Technician II

Bedford, MA

Full-time

Onsite

Entry Level

1+ years exp

STYL Residential is a vertically integrated, owner-operated multifamily real estate company that makes a difference. The Service Technician II is responsible for the day-to-day maintenance operations at the property, including troubleshooting equipment, completing unit turns, and ensuring high standards of customer service.

Property ManagementReal EstateReal Estate InvestmentResidential

Responsibilities

Schedules, monitors and performs preventative maintenance

Ensure that service requests are completed promptly and professionally

Diagnose problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry wall and appliances

Maintain the premises of the building, office and grounds in clean and orderly condition

Monitor and perform make ready duties on vacant units; ensure residential units have been turned in a timely and efficient manner

Provide excellent customer service to prospective and current residents

Promptly communicates with maintenance leadership concerning all maintenance issues at the property

Manage dumpster corrals, trash enclosures/compactors as needed or directed

Provide on-call service when scheduled and perform emergency maintenance work when required

Assist the Supervisor with monitoring inventory of parts and supplies

Assist the Supervisor with scheduling and communicating with vendors and contractors

Use mobile device to dispatch and complete service requests in a timely manner

Ensure adherence to the company's safety and hazard communications programs, policies and procedures

Inspect buildings and grounds to ensure safety and cleanliness and alerts the Maintenance Supervisor to items that need to be repaired

Participates in company-provided training such as fair housing, safety, non-discrimination, EPA, and harassment prevention

Perform other tasks or duties as directed and assigned

Qualification

HVACElectrical repairsPlumbingCarpentryEPA certificationCPO certificationGeneral maintenanceCustomer serviceCommunication skillsProblem-solvingTime management

Required

1+ years of experience in maintenance service for residential communities, other building maintenance or related trade is required

Ability to respond to on-call, after-hour emergency service; on-call staff required to live within a minimum distance to the community for efficient response time

Excellent written and verbal communication skills

Must be highly motivated and able to work independently

Ability to use smart phone to assign service requests and for on-call requests

Ability to prioritize and multi-task

Hands-on repair and maintenance work constitute majority of time and duties

Must be able to move up to 50 pounds variable distances; mobility and flexibility to use ladders to heights in excess of 8 to 9 feet; ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit