Piper Companies ยท 1 day ago
AVP (Associate Vice President) - Consumer Banking Experience + Engagement
McLean, VA
Full-time
Hybrid
Director/Executive
$200K/yr - $220K/yr
10+ years expPiper Companies is seeking an AVP of Consumer Banking Experience & Engagement to join a leading credit union headquartered in Tysons, VA. This hybrid leadership role will oversee the full digital experience across mobile and online platforms for all consumer banking products, focusing on credit card engagement and rewards.
Management Consulting
Responsibilities
Develop and implement short- and long-term digital strategies for consumer banking
Ensure digital journey roadmaps align with business goals, especially around credit card usage and rewards
Integrate UI/UX design and software development into digital experience planning
Align KPIs across product lines to digital strategies that boost applications, originations, and engagement
Lead cross-functional marketing initiatives across multiple channels
Manage P&L performance to meet growth, adoption, and profitability targets
Deliver performance reports to executive leadership, including competitive benchmarks
Guide agile development across product, tech, and marketing teams
Champion a culture of continuous improvement in digital member experience
Use data and technology to optimize performance and personalize engagement
Create user stories and oversee sprint execution with internal and external teams
Recruit, mentor, and lead a high-performing product management team
Support strategic product initiatives as needed
Qualification
Required
Bachelor's degree in Business, Marketing, or related field (Master's preferred)
10+ years of experience in digital product, experience, or program management within banking, credit unions, or fintech
5+ years of direct leadership experience
Proven success in developing digital strategies and product roadmaps
Deep experience with credit card platforms, rewards programs, and digital engagement
Strong cross-functional leadership and communication skills
Skilled in Agile and Scrum methodologies
Ability to deliver complex initiatives on time and within budget
Proficiency in wireframing, mockups, and intuitive UI design
Comfortable in fast-paced, iterative development environments
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Sick Leave (as required by law)
Holidays
Company
Piper Companies
At Piper, we obsess about the success of our customers and consultants.
501-1000 employees
H1B Sponsorship
Piper Companies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (1)
2023 (2)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Justin Jordan
Founder and Chairman
Company data provided by crunchbase