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Phoenix Health · 3 hours ago

Administrative Assistant (Perinatal Mental Health Practice)

United States

Part-time

Remote

New Grad, Entry Level

Phoenix Health is a specialized online mental health practice dedicated to supporting individuals and families through the perinatal period. They are looking for an organized and empathetic Administrative Assistant to manage the administrative side of the practice and ensure clients can access care smoothly.

Mental Health Care

Hiring Manager

Emily Guarnotta, PsyD, PMH-C

Responsibilities

Client Communication: Serve as the primary contact for current and prospective clients via phone and email, handling inquiries with sensitivity and professionalism

Scheduling: Manage appointment calendars for our providers, ensuring seamless scheduling for intakes and follow-up sessions

Intake Management: Assist new clients with onboarding, ensuring all intake paperwork is completed and filed correctly in our electronic health records (EHR)

Insurance Coordination: Conduct insurance verifications and clearly communicate benefit details (deductibles, copays, coverage limits) to clients to ensure financial transparency